Guest Service Associate Front Office
- Location
- Kolkata, WB, India
- Work mode
- On-site
- Employment type
- Full-time
About the job
Company Description We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
Job Description
- Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
- Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
- Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
- Any matter which may affect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management.
Additional Information •Employee benefit card offering discounted rates at Accor hotels worldwide. •Develop your talent through Accor’s learning programs. •Opportunity to grow within your property and across the world! •Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
From AccorHotel's careers page (SmartRecruiters), checked 30 Oct 2026.
How to apply
- Select Apply on accor.com. It opens AccorHotel's own application form in a new tab, run on SmartRecruiters.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- AccorHotel will reply to you directly. No real employer asks you for money to apply.
Posted 23 Oct 2026 · checked 30 Oct 2026 · Report this job