Health Information Technician (Full Time @ Mercy STL)

• Process and fulfill written and verbal requests for protected health information (PHI).

• Process and fulfill written and verbal requests for protected health information (PHI).
• Ensure compliance with HIPAA, state, federal, and organizational privacy regulations.
• Deliver requested medical information through appropriate and secure channels.

• Review and analyze medical records to identify documentation deficiencies.

• Review and analyze medical records to identify documentation deficiencies.
• Assist with medical record completion activities and documentation follow-up.
• Conduct intermediate abstracting and scanning activities related to quality measures and regulatory requirements.
• Support chart correction workflows in accordance with HIM policies, excluding clinical content modifications.

• Prepare, scan, index, and verify patient records and documents.

• Prepare, scan, index, and verify patient records and documents.
• Validate patient and document information for accuracy.
• Manage electronic medical record workflows and assigned Epic work queues.
• Ensure records are available for coding, billing, patient care, and regulatory purposes.

• Perform quality review of scanned and indexed documents.

• Perform quality review of scanned and indexed documents.
• Process exceptions and resolve documentation discrepancies.
• Research and clarify unknown or misrouted documents.
• Maintain quality and productivity standards established by the department.

• Serve as a resource for providers regarding outstanding documentation requirements.

• Serve as a resource for providers regarding outstanding documentation requirements.
• Respond to questions from HIM staff and other internal stakeholders.
• Provide cross-functional support and back-up coverage as needed.
• Submit and monitor IT support requests related to HIM systems and workflows.

• Monitor productivity, quality, and turnaround-time metrics.
• Support initiatives focused on patient care quality, provider engagement, and operational excellence.
• Identify opportunities for process improvements and workflow efficiencies.

• High School Diploma, GED, or equivalent required.

• High School Diploma, GED, or equivalent required.
• Knowledge of medical terminology required.

• Some college coursework preferred.

• Some college coursework preferred.
• Knowledge of anatomy and physiology preferred.

• Two (2) years of experience in an acute care medical records department.

• Two (2) years of experience in an acute care medical records department.
• One (1) year of Release of Information (ROI) and/or medical record analysis experience in an acute care setting.

• Registered Health Information Technician (RHIT) preferred.
• Registered Health Information Administrator (RHIA) preferred.

• Strong attention to detail and commitment to accuracy.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to work independently and manage multiple priorities.
• Strong analytical, research, and problem-solving abilities.
• Knowledge of medical record regulations and healthcare compliance requirements.
• Proficiency with Electronic Health Records (EHRs), Epic preferred.
• Strong computer skills, including Microsoft Office applications.
• Ability to adapt to changing priorities and departmental needs.
• Ability to perform repetitive tasks and work on a computer for extended periods.
• Highly organized with strong time management skills.