Training & Development Specialist

• Create an unforgettable learning experience.

• Create an unforgettable learning experience.
• Increase the knowledge of our client facing employees for both hard and soft skills.

• Design and deliver classroom, virtual presentations, and on-the-job training to both technical and support personnel.
• Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

• Support administration of the training programs, including enrolling users and assigning curriculum and courses.
• Other duties as assigned by management.

• Must have a high school diploma or equivalent; College degree in a related field is preferred but not required.
• Must have a minimum of 2-5 years’ experience developing and delivering both in person and virtual training in a corporate environment.
• Experience using eLearning authoring tools such as Articulate, Rise, Storyline, Captivate, and Less only.
• Experience using the ADDIE model to develop training curriculum.
• Experience delivering virtual training via a video conference tool such as Teams or Zoom.

• Deep rooted excitement for increasing engagement and retention of learning.
• Ability to make people want to learn by being creative and thinking outside of the box.
• An urge to learn/research new and innovative ways to engage with others.
• This includes slide development, rewards, learning goals, open communication, Games, and Technology.
• Excellent verbal and written communication skills.
• Computer skills, including Microsoft Office Suite (Word, PowerPoint, Excel).
• Familiarity with adult learning theory.
• Ability to evaluate training effectiveness using the Kirkpatrick model and the four levels of evaluation.
• Must have the ability to effectively work multiple projects at one time.
• Must have a high level of attention to detail, quality orientation, and be well organized.

• Must pass background check.
• Must pass pre-employment drug test.