Customer Support & Order Operations Executive
- Location
- Kozhikode, Kerala, IN
- Work mode
- On-site
- Employment type
- Full-time
About the job
Support customers with clear, considerate communication while helping orders move accurately through each operational stage. Employment type: Full-time. Location: Madavoor, Kozhikode, Kerala, India. Responsibilities:
• Respond to customer questions across approved channels
- Respond to customer questions across approved channels
- Review order, payment, shipment, and delivery information
- Coordinate exceptions with internal and delivery teams
- Keep customer and order records accurate
- Identify recurring issues and help improve support guidance
• Empathetic and precise communication
- Empathetic and precise communication
- Strong attention to order details
- Calm problem-solving and responsible escalation
- Ability to work carefully with private customer information
• Exposure to customer support, e-commerce operations, retail, or logistics
- Exposure to customer support, e-commerce operations, retail, or logistics
From Alfarisi Perfumes's careers page (Company careers page), checked 30 Oct 2026.
How to apply
- Select Apply on alfarisiperfumes.com. It opens Alfarisi Perfumes's own application form in a new tab, run on Company careers page.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Alfarisi Perfumes will reply to you directly. No real employer asks you for money to apply.
Posted 3 Sept 2026 · checked 30 Oct 2026 · Report this job