Hospice Intake Coordinator

• Receive, review, and process hospice patient referrals from hospitals, physicians, skilled nursing facilities, and other referral sources.

• Receive, review, and process hospice patient referrals from hospitals, physicians, skilled nursing facilities, and other referral sources.
• Collect and verify patient information, medical records, referral documentation, and other required paperwork.
• Enter and maintain accurate patient information in the electronic medical record (EMR) and other systems.
• Communicate with referral sources, patients, families, and internal teams regarding referral status and next steps.
• Coordinate with clinical staff to support timely patient evaluations and admissions.
• Track pending referrals, follow up on missing documents, and communicate outstanding needs.
• Verify insurance information and assist with eligibility checks according to company procedures.
• Maintain confidentiality and comply with HIPAA requirements and company policies.
• Monitor referral activity and maintain accurate records, reports, and intake documentation.
• Escalate urgent referrals, incomplete documentation, and potential admission delays to the appropriate team members.
• Provide professional, compassionate service to patients and families during the referral process.

• High school diploma or equivalent required; additional healthcare education preferred.

• High school diploma or equivalent required; additional healthcare education preferred.
• Previous experience in healthcare administration, medical records, patient intake, admissions, or referral coordination preferred.
• Hospice, home health, hospital, or skilled nursing facility experience is a plus.
• Strong organizational, communication, and time-management skills.
• Excellent attention to detail and accuracy when handling patient information.
• Ability to manage multiple referrals and deadlines in a fast-paced environment.
• Comfortable using computers, electronic medical records, email, and Microsoft Office or similar tools.
• Understanding of HIPAA and patient confidentiality.
• Ability to work independently while collaborating with clinical and administrative teams.

• High school diploma or equivalent required.

• High school diploma or equivalent required.
• At least 1 year of experience in healthcare administration, medical office support, patient intake, or a related role preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Basic computer skills, including email, data entry, and Microsoft Office.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong attention to detail when handling patient information and documentation.
• Ability to maintain patient confidentiality and follow HIPAA requirements.
• Professional and compassionate communication with patients, families, and healthcare providers.
• Ability to work independently and as part of a team.

• Previous experience in hospice, home health, or healthcare admissions.

• Previous experience in hospice, home health, or healthcare admissions.
• Experience with electronic medical records (EMR) systems.
• Familiarity with insurance verification, medical records, and referral processing.

• Flexible Schedule
• Ability to Convert to Full-Time Based On Performance If Interested
• Paid Sick Days

• Paid Bereavement Leave
• Skills Training & Development
• Company Social Events
• Mileage Reimbursement for Patient to Patient Visits
• Referral Bonus