Technical Solutions Engineer

• Partner with clients and internal teams to understand business goals, data sources, and operational workflows; translate those needs into clear technical requirements and solution plans.

• Partner with clients and internal teams to understand business goals, data sources, and operational workflows; translate those needs into clear technical requirements and solution plans.
• Lead technical implementation activities, including data analysis, configuration, validation, testing, deployment, and post-launch support.
• Use SQL and Python to investigate healthcare datasets, validate outputs, identify data quality issues, and resolve discrepancies.
• Trace data and system issues to their root cause. Coordinate fixes across technical and business teams, and keep clients informed through resolution.
• Monitor solution performance and data quality after launch; recommend improvements that strengthen reliability, usability, and client outcomes.
• Document technical requirements, decisions, issues, and resolutions so work can be supported and improved over time.
• Train client users and internal partners on solution functionality, data outputs, and relevant workflows.

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or a related field.

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or a related field.
• At least 4 years of experience implementing or supporting healthcare technology, data, or analytics solutions.
• Hands-on proficiency with SQL and Python for data analysis, validation, and troubleshooting.
• Experience working with healthcare datasets and resolving data quality or technical issues.
• Familiarity with HL7 and healthcare data standards, along with an understanding of HIPAA and healthcare data privacy requirements.
• Ability to translate business needs into technical requirements and explain findings to both technical and nontechnical audiences.
• Experience working directly with clients to investigate issues, manage expectations, and drive solutions through completion.
• Strong analytical judgment, attention to detail, and ability to manage concurrent implementation and support priorities.
• Master’s degree in a related field.
• Experience supporting healthcare analytics solutions through both implementation and ongoing client use.

• Builds trust by following through on commitments and leading with integrity and authenticity.

• Builds trust by following through on commitments and leading with integrity and authenticity.
• Leverages self-awareness to seek feedback from others and reacts positively to constructive criticism.
• Understands and responds to the emotions and behaviors of others.
• Leverages emotional intelligence to influence positive results.

• Anticipating and balancing the needs of multiple stakeholders and multiple projects.

• Anticipating and balancing the needs of multiple stakeholders and multiple projects.
• Highly prepared and knowledgeable about expectations.
• Delivers fair and flexible response to stakeholder needs.
• Handling conflict situations to resolve effectively and professionally.
• Applies fair decision-making to balance competing interests mediating any points of abrasion.

• Ensure daily tasks lead to impactful results that align with Vatica priorities.

• Ensure daily tasks lead to impactful results that align with Vatica priorities.
• Results-driven champion for Vatica.
• Adjusts plans as needed to ensure effectiveness.
• Profitability focused, persistent in achieving objectives with a positive track record of exceeding performance

• Works through situations where factors of direction are not certain.

• Works through situations where factors of direction are not certain.
• Comfortable working through change and can act on decisions without the total picture.
• Researches the root cause of problems and collaborates with multiple sources to solve them.

• Adapts approach in real time to respond to different situations.

• Adapts approach in real time to respond to different situations.
• Thinks quickly and readily adapts behavior in the moment.
• High level of versatility.

• Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar

• Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar
• Bonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded
• 401k plans– we want to empower you to prepare for your future
• Room for growth and advancement- we love our employees and want to develop within

• Comprehensive Medical, Dental, and Vision insurance plans

• Comprehensive Medical, Dental, and Vision insurance plans
• Tax-free Dependent Care Account
• Life insurance, short-term, and long-term disability

• Excellent PTO policy (everyone deserves a vacation now and then)
• Great work-life balance environment- We believe family comes first!
• Strong supportive teams- There is always a helping hand when you need it