ABACUS
From company careers site
NOC Analyst
- Location
- Chennai, Tamil Nadu, India
- Work mode
- On-site
- Employment type
- Full-time
About the job
Overview:
We are seeking a highly motivated NOC Analyst to join our Network Operations Center team. This role focuses on proactively monitoring, analyzing, and running routine health checks. The ideal candidate will identify potential issues before they impact business operations, perform trend analysis, and collaborate with technical teams to drive preventive actions.
Roles & responsibility:
- Proactively monitor network, server, cloud, and infrastructure health using monitoring tools.
- Identify potential issues, performance degradation, and capacity risks before they impact services.
- Analyze alerts, trends, and recurring incidents to recommend preventive actions.
- Perform initial troubleshooting and coordinate with technical teams for issue resolution.
- Escalate critical incidents and support major outage management activities.
- Monitor service availability and ensure adherence to operational SLAs.
- Generate health, performance, and capacity reports for stakeholders.
- Optimize monitoring thresholds, alerting mechanisms, and operational processes.
- Collaborate with Infrastructure, Network, Cloud, Security, and Service Desk teams.
- Maintain accurate documentation, operational procedures, and incident records.
- Support continuous improvement initiatives to enhance system reliability and performance.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Network Engineering, or related field.
- 1–3 years of experience in a NOC, Infrastructure Operations, Managed Services, or IT Operations environment.
- Strong understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, routing, and switching.
- Experience monitoring Windows and Linux server environments.
- Hands-on experience with monitoring tools such as: SolarWinds/PRTG/LogicMonitor
- Familiarity with virtualization technologies such as VMware and Hyper-V.
- Understanding of cloud platforms including Microsoft Azure and AWS.
- Experience with ITSM tools such as ServiceNow, ConnectWise, or Jira.
- Willingness to work in a 24/7 environment
From ABACUS's careers page (Greenhouse), checked 29 Oct 2026.
How to apply
- Select Apply on abacustechnology.com. It opens ABACUS's own application form in a new tab, run on Greenhouse.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- ABACUS will reply to you directly. No real employer asks you for money to apply.
Posted 9 Sept 2026 · checked 29 Oct 2026 · Report this job