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Specialty Dental Brands
From company careers site

Patient Coordinator at Colorado Orthodontics

Location
Aurora, CO
Work mode
On-site
Employment type
Full-time

About the job

The Patient Coordinator plays a vital role in ensuring smooth scheduling, preparation, and follow-up for patient appointments. This position supports patients throughout their care experience, coordinates communication between providers and patients, and ensures all clinical and administrative needs are met.

Essential Responsibilities:

  • Schedule all patient appointments, ensuring accuracy in time allocation, provider availability, and operatory needs.
  • Confirm appointments are appropriately spaced and aligned with provider and operatory availability.
  • Coordinate pre-appointment and follow-up visits as directed by the clinical team.
  • Contact patients to confirm appointments and provide preparation and follow-up instructions.
  • Clearly communicate preparation instructions, financial expectations, and appointment timelines.
  • Address patient questions and concerns in a professional and compassionate manner.
  • Ensure all required documentation, including consent forms, medical histories, referrals, and imaging, is collected, reviewed, and uploaded into patient records.
  • Assist with verifying referrals and obtaining insurance authorizations prior to scheduled appointments, as needed.
  • Maintain the appointment calendar and alert the Office Manager or clinical team of any conflicts or changes.
  • Monitor and reorder supplies as needed to support daily operations.
  • Assist patients at check-in and check-out when necessary.
  • Support administrative projects and provide coverage during absences or high-volume periods.
  • Participate in regular staff meetings and training sessions.
  • Perform other duties and responsibilities assigned by management.

Requirements

Qualifications & Experience:

  • High school diploma or equivalent required; some college coursework or healthcare-related education preferred.
  • Previous experience in dental or healthcare scheduling preferred.
  • Strong organizational and multitasking skills.
  • Excellent communication and patient service skills.
  • Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft) is a plus.
  • Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined.

Why Join Us?

Comprehensive Benefits Package:

  • Medical, Dental, Vision, and 401(k)
  • Paid holidays
  • Paid time off

From Specialty Dental Brands's careers page (Greenhouse), checked 30 Oct 2026.

How to apply

  1. Select Apply on job-boards.greenhouse.io. It opens Specialty Dental Brands's own application form in a new tab, run on Greenhouse.
  2. Fill in the form and upload your résumé there. Jobiwork never sees your application.
  3. Specialty Dental Brands will reply to you directly. No real employer asks you for money to apply.

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