Key Account Manager - Defense & Government Accounts

Key Responsibilities:

• Manage and develop key Government and Defense accounts across assigned territories.
• Develop strong relationships with government departments, defense establishments, hospitals, procurement teams, and key decision-makers.
• Identify and track government tenders, GeM opportunities, rate contracts, and institutional procurement requirements.
• Manage the complete tender process, including opportunity identification, documentation, submission, and follow-up.
• Develop account plans and strategies to achieve assigned sales and business targets.
• Coordinate with internal teams including Sales, Regulatory, Finance, Supply Chain, and Legal for successful order execution.
• Monitor government procurement policies, tender requirements, market trends, and competitor activities.
• Drive product registrations, empanelment's, approvals, and inclusion of products in relevant government/defense procurement channels.
• Maintain regular follow-ups with key accounts to ensure timely order processing, supplies, payments, and issue resolution.
• Maintain accurate records of government accounts, tenders, opportunities, orders, contracts, and customer interactions.

Qualifications and Skills:

• Qualification: Bachelor's degree in Business Administration, Healthcare, Life Sciences, or a related field. MBA will be an added advantage.
• Strong experience in handling Government and Defense accounts and procurement processes.
• Good understanding of GeM, government tenders, rate contracts, e-procurement, and institutional sales.
• Proven track record of achieving sales targets through government and institutional business.
• Strong relationship-building, negotiation, communication, and presentation skills.
• Ability to manage multiple government accounts and long sales cycles independently.
• Willingness to travel extensively as required.
• Strong knowledge of the healthcare/medical device industry and government healthcare procurement will be an added advantage.