Program Manager

• Understand GoML’s business, technology offerings, delivery model, and internal processes.
• Build relationships across Delivery, Engineering, Product, Architecture, Operations, and Leadership.
• Review active programs, priorities, dashboards, risks, resource plans, and dependencies.
• Identify gaps in planning, ownership, communication, governance, and cross-team coordination.
• Establish clear visibility into program health and key execution challenges.

• Own planning and execution across multiple internal programs and cross-functional initiatives.
• Define clear workstreams, milestones, deliverables, owners, dependencies, and success metrics.
• Drive alignment across Engineering, Delivery, Product, QA, DevOps, Data, and other teams.
• Track program health, timelines, risks, dependencies, resource constraints, and key decisions.
• Proactively identify blockers and drive mitigation and closure.
• Run structured program reviews, governance meetings, and leadership updates.
• Improve internal workflows, handoffs, and execution discipline.

• Take end-to-end ownership of assigned programs and strategic initiatives.
• Build scalable program management and governance practices.
• Standardize dashboards, reporting, and program review mechanisms.
• Identify recurring operational or delivery bottlenecks and drive improvements.
• Support capacity planning, prioritization, and resource decisions.
• Lead retrospectives and convert learnings into measurable process improvements.
• Strengthen internal operating mechanisms that improve delivery predictability and overall business outcomes.

• Manage multiple complex technology and internal strategic programs.

• Manage multiple complex technology and internal strategic programs.
• Define objectives, milestones, governance, dependencies, ownership, and success measures.
• Maintain clear visibility across parallel initiatives.

• Drive alignment across Delivery, Engineering, Product, Architecture, QA, DevOps, Data, Operations, and Leadership.

• Drive alignment across Delivery, Engineering, Product, Architecture, QA, DevOps, Data, Operations, and Leadership.
• Clarify ownership, priorities, and dependencies.
• Remove blockers and drive timely decisions.

• Identify risks and dependencies early and drive mitigation plans.

• Identify risks and dependencies early and drive mitigation plans.
• Maintain structured program dashboards and leadership reporting.
• Escalate critical issues with clear context and recommended actions.

• Partner with functional leaders to identify resource needs and capacity gaps.

• Partner with functional leaders to identify resource needs and capacity gaps.
• Support prioritization across parallel workstreams.
• Improve visibility into resource utilization and constraints.

• Identify recurring inefficiencies and coordination gaps.
• Improve internal workflows, governance, reporting, and handoffs.
• Build scalable processes without adding unnecessary complexity.

• 3+ years of overall experience managing technology projects, programs, or strategic initiatives.
• Experience managing multiple projects or workstreams simultaneously.
• Strong understanding of technology delivery and program management.
• Experience in technology services, consulting, product engineering, or digital transformation environments.
• Strong cross-functional and internal stakeholder-management skills.
• Experience working with senior leadership.
• Strong knowledge of:
• Program planning
• Governance
• Risk and dependency management
• Resource planning
• Change management
• Process improvement
• Ability to understand technical discussions and convert them into clear actions.
• Strong problem-solving, communication, and decision-making skills.
• Ability to influence teams and drive outcomes without direct authority.
• Comfortable operating in a fast-paced, evolving environment.

• Experience with AI, Generative AI, Agentic AI, Machine Learning, Data Engineering, Cloud, or digital transformation programs.
• Exposure to AWS, Azure, or GCP.
• Experience in technology consulting or services organizations.
• Familiarity with Agile, Scrum, Waterfall, or hybrid methodologies.
• Experience with tools such as Jira, Confluence, Azure DevOps, Monday.com, or Smartsheet.
• PMP, PRINCE2, SAFe, Scrum, or similar certifications.
• Experience leading internal transformation or operational excellence initiatives.