Business Analyst

• Gather, analyze, and document business requirements from clients and internal stakeholders in the FMCG domain.

• Gather, analyze, and document business requirements from clients and internal stakeholders in the FMCG domain.
• Understand FMCG business processes, including sales operations, distributor management, order processing, inventory management, and secondary sales.
• Analyze existing workflows and identify opportunities for process improvement and automation.
• Translate business requirements into functional specifications, Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, and process flow diagrams.
• Work closely with product managers, developers, QA teams, and implementation teams to ensure business requirements are accurately translated into software features.
• Support the implementation and enhancement of Sales Force Automation (SFA) and Distribution Management System (DMS) solutions.
• Coordinate with clients to clarify requirements, validate proposed solutions, and ensure alignment with business objectives.
• Assist in functional testing, user acceptance testing (UAT), defect validation, and requirement sign-off.
• Analyze sales data, distribution metrics, and operational reports to identify trends, gaps, and improvement opportunities.
• Prepare functional documentation, user guides, and training materials as required.
• Monitor project progress, communicate requirement changes, and ensure timely delivery of business solutions.

• 2–4 years of experience as a Business Analyst, preferably in the FMCG industry.

• 2–4 years of experience as a Business Analyst, preferably in the FMCG industry.
• Strong understanding of FMCG sales, distribution, retail operations, distributor networks, and order management.
• Experience working with Sales Force Automation (SFA), Distribution Management Systems (DMS), or similar business applications is preferred.
• Proficiency in requirement gathering, business process mapping, gap analysis, and functional documentation.
• Good analytical, problem-solving, and data interpretation skills.
• Familiarity with Microsoft Excel, reporting tools, and data analysis techniques.
• Ability to communicate effectively with clients, business users, and technical teams.
• Strong documentation, presentation, coordination, and stakeholder management skills.

• Experience working with FMCG sales teams, distributors, stockists, or trade partners.
• Knowledge of primary sales, secondary sales, beat planning, route management, order booking, and sales reporting.
• Exposure to Agile methodologies, Jira, or other project management tools.
• Experience in software implementation, product development, or client-facing business analysis.