Technical Account Manager
- Location
- Delhi, DL, India; India, IN
- Work mode
- On-site
- Employment type
- Full-time
About the job
Experience: 3 - 8 years
Role Overview: You will be the go-to technical partner for our customers, ensuring successful implementation and continuous value from Wingify’s solutions. This role requires a strong understanding of web technologies and a passion for delivering exceptional customer experiences.
What you'll bring:
• Strong understanding of web technologies, including JavaScript, HTML, CSS, browser architecture, and web debugging tools .
- Strong understanding of web technologies, including JavaScript, HTML, CSS, browser architecture, and web debugging tools .
- Hands-on experience with REST APIs , API authentication, and third-party integrations.
- Familiarity with browser developer tools, cookies, local storage, tracking technologies, browser extensions, and debugging client-side issues.
- Understanding of Conversion Rate Optimization (CRO) concepts and how experimentation platforms integrate into customer websites.
- Ability to investigate implementation issues across browsers, identify root causes, and recommend scalable solutions.
- Excellent communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.
- Strong problem-solving, project management, and stakeholder management skills with the ability to manage multiple customer engagements simultaneously.
Role and Responsibilities:
- Lead the technical onboarding and implementation of Wingify's solutions, ensuring customers are successfully deployed and configured according to best practices.
- Partner closely with Customer Success Managers to deliver a seamless customer onboarding experience and drive long-term product adoption.
- Design, implement, and troubleshoot third-party integrations using APIs and web technologies.
- Investigate and resolve complex technical issues related to browser behavior, JavaScript execution, cookies, tracking scripts, browser extensions, and client-side implementations.
- Act as the primary technical advisor for customers, providing implementation guidance, architectural recommendations, and technical best practices.
- Work directly with customer development teams to support integrations, custom implementations, and technical enablement.
Wingify is a remote-first company with more than $100M in revenue, serving over 4,000 customers worldwide, supported by a team of nearly 800 talented people across 11 global offices . We pride ourselves on innovation, customer focus, and a collaborative remote work culture.
Wingify is an equal opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
From Wingify Software Pvt. Ltd.'s careers page (Keka), checked 29 Oct 2026.
How to apply
- Select Apply on wingify.com. It opens Wingify Software Pvt. Ltd.'s own application form in a new tab, run on Keka.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Wingify Software Pvt. Ltd. will reply to you directly. No real employer asks you for money to apply.
Posted 19 Oct 2026 · checked 29 Oct 2026 · Report this job
