Telecaller - Inside Sales

Experience: 0-2

Telecaller — Inside Sales Zono Tradetech Pvt. Ltd. (ZoTok.ai) · 2 Openings · Hyderabad & Pune · Full-Time · Work From Office

📞 Outbound Calling · 🔁 Lead Follow-Ups · 📅 Meeting Coordination · 🗣️ Hindi Mandatory · Fresher / up to 1 Year Experience

⚠️ Language Requirement — Hindi is MANDATORY for this role (both Hyderabad and Pune positions). Candidates not proficient in Hindi will not be considered.

ABOUT ZOTOK.AI ZoTok.ai is India's first AI-driven conversational commerce engine on WhatsApp — helping Brands, Distributors and Retailers digitise their order-to-cash flows. We are a fast-growing B2B SaaS product company with offices in Hyderabad and expanding presence across India.

ABOUT THE ROLE As a Telecaller at ZoTok, you will be the first voice our prospects hear. You will work closely with the Marketing and Sales teams — converting inbound marketing leads into qualified conversations, following up on scheduled meetings and keeping the sales pipeline moving with timely outreach.

This is a structured, target-driven role suited for someone who is confident on the phone, organised with follow-ups and genuinely excited about being part of a growing sales engine. No prior experience? No problem — if you have the right attitude and communication skills, we will train you.

WHAT YOU WILL DO Outbound Calling ▸ Lead Calling: Call marketing-qualified leads provided by the Marketing team. Introduce ZoTok's product and gauge interest. ▸ Pitch & Qualify: Deliver a clear, confident introduction. Identify whether the prospect is a relevant decision-maker and note their requirements. ▸ Objection Handling: Address basic objections calmly. Escalate warm leads to the Sales team for closure. ▸ Call Logging: Record every call — outcome, remarks and next action — accurately in CRM / tracker on the same day.

Follow-Up & Meeting Coordination ▸ Pre-Meeting Follow-Up: Send reminders and confirmations to prospects before scheduled demos or discovery calls. Ensure no meeting is missed.