Senior Technical Lead (Product Releases & Engineering)

• Own and coordinate the complete product release lifecycle across Development, Test/QA, UAT, Production, and Monitoring .

• Own and coordinate the complete product release lifecycle across Development, Test/QA, UAT, Production, and Monitoring .
• Coordinate release scope with Product and Delivery teams, maintaining clear visibility of features, fixes, dependencies, and risks.
• Conduct technical release-readiness checks and ensure development, code reviews, integration, and testing are completed before deployment.
• Coordinate application, API, database, and configuration changes across environments.
• Manage Git branching, release branches, versioning, merges, hotfixes, and production fixes.
• Coordinate deployments across Dev, Test, UAT, and Production environments.
• Support UAT issue resolution and provide technical Go/No-Go recommendations for releases.
• Ensure rollback, recovery, and production support procedures are clearly defined and understood.
• Validate production releases and coordinate post-release monitoring and issue resolution.
• Maintain visibility of engineering progress and dependencies across frontend, backend, databases, and integrations.
• Identify blockers and technical risks early and drive them towards resolution.
• Coordinate cross-functional development work where features span multiple components or services.
• Strengthen pull-request, code-review, Git, branching, merge, and version-control practices .
• Establish and maintain release-readiness criteria and Definition of Done standards.
• Improve automated build, testing, deployment, code-coverage, and CI/CD practices.
• Strengthen environment management, logging, monitoring, documentation, incident management, and RCA processes.
• Manage technical debt and promote secure and maintainable development practices.
• Lead production incident response, assess severity and impact, and coordinate engineering teams during investigations.
• Manage hotfixes and emergency releases while maintaining appropriate technical and communication controls.
• Conduct root-cause reviews and ensure preventative actions are implemented.
• Review code and technical implementations, challenge design decisions where appropriate, and provide hands-on technical guidance.
• Drive continuous improvement in engineering processes, release reliability, and production operations.
• Support adoption of AI technologies such as LLMs, agents, RAG, MCP, LangGraph/LangChain, OpenAI, Claude, or Gemini where relevant.

• 5+ years of software engineering experience with meaningful technical leadership responsibility in a production SaaS environment.
• Proven experience personally owning or leading software releases across Dev, Test, UAT, and Production environments.
• Strong hands-on expertise with Google Cloud Platform (GCP) for deployment, operations, monitoring, and production troubleshooting.
• Strong experience with GitHub , including repository management, pull requests, branching strategies, merge management, permissions, and code reviews.
• Hands-on experience with GitHub Actions and CI/CD automation .
• Strong understanding of release management, deployment processes, release readiness, versioning, and code consolidation.
• Strong programming experience with React/React.js, Python, REST APIs, backend services, and relational databases such as MySQL .
• Experience troubleshooting production SaaS applications and resolving complex technical issues.
• Strong understanding of automated testing, code quality, logging, monitoring, incident management, and root-cause analysis.
• Experience coordinating engineers across frontend, backend, database, and integration workstreams.
• Proven ability to work effectively with Product Owners, Technical Architects, Delivery Managers, QA, and engineering teams .
• Strong technical judgement with the ability to decide when to proceed, challenge an approach, or escalate a risk.
• Strong ownership mindset with the ability to drive outcomes rather than simply coordinate activities.
• Excellent organisation and communication skills, particularly during releases, incidents, and high-pressure situations.
• Ability to guide and mentor developers without micromanaging.
• Strong quality mindset with the ability to balance delivery speed, reliability, security, and maintainability.
• Experience in AI applications, LLMs, AI agents, RAG, MCP, LangGraph, LangChain, OpenAI, Claude, or Gemini is an advantage.
• Comfortable working in a fast-paced SaaS environment with evolving priorities and multiple technical dependencies.