Associate Support Analyst
- Location
- Chennai, Tamil Nadu, IN
- Work mode
- On-site
- Employment type
- Full-time
About the job
Genesys is looking for a junior Salesforce support technical resource experienced in supporting Sales and Service modules. This is a fast paced and highly collaborative environment with many moving pieces. We are looking for an Analyst with skills in customer support who wants to make a difference in the solution. This role will be part of a team working to provide application support and maintenance to CRM users and interface with application development teams to maintain awareness of new application deployments Responsibilities:
• Provide application support for Salesforce applications (Sales Cloud, Service Cloud, CPQ)
- Provide application support for Salesforce applications (Sales Cloud, Service Cloud, CPQ)
- Develop and/or enhance existing codes/programs within estimated plans. Unit test and deploy the developed features in QA instance
- Work with other developers and end-users to resolve support issues
- Reproduce and fix defects
- Perform IT testing and integration testing
- Perform IT policy and process documentation
- Bachelor’s Degree
- Minimum of 1 year of Salesforce administration, System Support, and/or System Administration
- Good analytical, debugging, and communication skills
- Knowledge in CRM concepts and experience in Salesforce configuration, admin, and customization
- Salesforce Apex, Triggers, Visualforce, SOQL and configuration skills
- Previous experience in working as a support analyst
From Students Circles India's careers page (Company careers page), checked 31 Oct 2026.
How to apply
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- Students Circles India will reply to you directly. No real employer asks you for money to apply.
Posted 5 Oct 2026 · checked 31 Oct 2026 · Report this job