Associate Tech Svc Desk
- Location
- Hyderabad, Telangana, IN
- Work mode
- On-site
- Employment type
- Full-time
About the job
With guidance, performs routine support duties, including: o Assisting with first line user support by guiding users through the necessary steps to restore functionality, o Troubleshooting hardware, software and connectivity issues using remote access tools o Escalating complex issues to 2nd and 3rd level resolver teams, and o Coordinating and fulfilling end-user service requests including installation of software and user administrative related requests. • Ensures tickets are managed to closure and keeps users / clients updated on status and progress. • Learns and complies with the Service Desk, desktop, peripheral and related connectivity and security policies and procedures. • Contributes to continues improvement of the Service Desk knowledge base. • Delivers results in support of the organizations SLAs. • Assists with special projects as assigned You will be successful in this role if you have:
- High School diploma or GED required
- Generally, less than 1 years’ experience in area of responsibility
From Students Circles India's careers page (Company careers page), checked 30 Oct 2026.
How to apply
- Select Apply on studentscircles.com. It opens Students Circles India's own application form in a new tab, run on Company careers page.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Students Circles India will reply to you directly. No real employer asks you for money to apply.
Posted 4 Oct 2026 · checked 30 Oct 2026 · Report this job