Students Circles India
From company careers site
Analyst, Business Operations
- Location
- Bengaluru, Karnataka, IN
- Work mode
- On-site
- Employment type
- Full-time
About the job
We are looking for a proactive and detail-oriented Customer Onboarding Associate on a full time basis to support our payroll platform onboarding process. This role involves assisting new customers with their setup, ensuring a smooth experience, and providing clear reporting on onboarding progress and closures. Key Responsibilities
• Handle basic customer conversations during the onboarding process with clear and professional communication.
- Handle basic customer conversations during the onboarding process with clear and professional communication.
- Guide customers step-by-step to successfully complete payroll platform onboarding.
- Track, report, and maintain records of onboarding progress for each assigned account.
- Provide visibility on customer onboarding status and project closures expected from onboarded customers.
- Work closely with internal teams to escalate issues or gather required inputs.
- Complete assigned tasks within defined timelines and ensure high-quality output.
- Basic communication and conversational skills to interact with customers confidently.
- Familiarity with Microsoft Excel / Google Sheets (basic functions such as VLOOKUP, filters, formatting, etc.).
- Proactive, fast learner with the ability to quickly understand processes and adapt to changes.
- Detail-oriented with strong ownership to ensure timely task completion.
- Ability to document and report work done, along with projecting expected closures from onboarded accounts.
- Prior experience in customer onboarding, support, or operations is a plus.
- Exposure to Payroll management, SaaS platforms, HR/Payroll tools, or fintech solutions will be an advantage.
From Students Circles India's careers page (Company careers page), checked 31 Oct 2026.
How to apply
- Select Apply on studentscircles.com. It opens Students Circles India's own application form in a new tab, run on Company careers page.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Students Circles India will reply to you directly. No real employer asks you for money to apply.
Posted 12 Oct 2026 · checked 31 Oct 2026 · Report this job