PEO Operations Analyst
- Location
- Bengaluru, Karnataka, IN
- Work mode
- On-site
- Employment type
- Full-time
About the job
Rippling is looking for a Client Operations Analyst to execute client onboarding processes and ensure ongoing regulatory compliance with various federal, state, and local agencies. This is an exciting opportunity to become a core operations team member. You’ll help design scalable processes to bring new customers into our platform while working cross-functionally to minimize the operational burden through software automation. This highly cross-functional, task-oriented role impacts the performance of our sales, product, and finance teams. What you will do
• Provide first-class service to our clients.
- Provide first-class service to our clients.
- Resolve tax account registration and maintenance tasks for our clients.
- Work with Federal/State agencies on behalf of our clients.
- Identifying and reporting System and/or process gaps that will result in a decrease of a negative client experience
- Work cross-functionally with Payroll Engineering.
- Updating internal systems
- Documenting process and team building
• Review and process inbound communications related to state and local tax registrations and maintenance across multiple internal and external stakeholders
- Review and process inbound communications related to state and local tax registrations and maintenance across multiple internal and external stakeholders
- Audit tax portals and client accounts to ensure good standing.
- Case triage and processing.
- Use our internal software tools to analyze and take action for your dedicated work areas
- Conduct filings and registrations with government agencies to support customer acquisition activities
- 18+ months of US SaaS experience in a customer-facing Support or Implementation capacity
- Experience in an operational role, such as payroll operations, regulatory operations, or support operations is preferable
- Strong English communication skills (written and verbal)
- Client-facing experience (Mandatory)
- Strong problem solving skills: close attention to detail with excellent work product, time management, and execution
- Grit and patience since you’ll have to deal with U.S. government agencies
- Experience with Google Suite or Microsoft Office, for data analysis and task organization; familiarity with JIRA/Confluence, Slack, and HRIS systems a plus
- Ability to work in a dynamic environment with rotational shifts
- Willingness to work a PST shift
From Students Circles India's careers page (Company careers page), checked 31 Oct 2026.
How to apply
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- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Students Circles India will reply to you directly. No real employer asks you for money to apply.
Posted 7 Oct 2026 · checked 31 Oct 2026 · Report this job