Intern - System Administrator
- Location
- Bengaluru, Karnataka, IN
- Work mode
- On-site
- Employment type
- Internship
About the job
We are seeking a motivated Learning Management System Administrator Apprentice to support the management and administration of SymphonyAI’s client-facing LMS tools, TLC OnDemand and Archbee. This role includes providing training helpdesk support, managing user access, and handling client requests. Job Description Key Responsibilities: LMS Administration
• Set up and maintain user accounts in the Docebo LMS system, including adding new users, updating support team assignments, and deactivating users.
- Set up and maintain user accounts in the Docebo LMS system, including adding new users, updating support team assignments, and deactivating users.
- Investigate and resolve user-related errors and process necessary changes.
• Lead the management of CRM tickets for TLC OnDemand requests.
- Lead the management of CRM tickets for TLC OnDemand requests.
- Maintain and manage the TLC mailbox, addressing and resolving requests, and coordinating with TLC team members as required.
• Support the execution of LMS page redesign as legacy tools are decommissioned.
- Support the execution of LMS page redesign as legacy tools are decommissioned.
- Perform basic analysis and reporting within the TLC OnDemand system for quarterly, year-end, and ad hoc insights.
- Regularly review LMS AI-generated data for accuracy and improvement opportunities.
- Collaborate with the SAI IT team to automate processes where possible.
• Assist with setting up new courses and course materials.
- Assist with setting up new courses and course materials.
- Help develop and maintain standard operating documents and training materials.
- Assist with developing training documents and Knowledge Base Articles.
• Opportunity to expand into programming and managing learning content within the WalkMe platform, including tasks like Shoutout development and publishing (jQuery knowledge required).
- Opportunity to expand into programming and managing learning content within the WalkMe platform, including tasks like Shoutout development and publishing (jQuery knowledge required).
• Customer service mindset: passionate about providing excellent support for users, including learners, instructors, and administrators.
- Customer service mindset: passionate about providing excellent support for users, including learners, instructors, and administrators.
- Strong written communication skills: able to explain technical issues in clear, user-friendly terms and communicate task status effectively.
- Excellent task management skills: able to manage recurring weekly tasks proactively.
- Problem-solving skills: ability to quickly identify and resolve issues.
- Detail-oriented: ensures accuracy in reports and double-checks work.
- Adaptability: willingness to learn new systems and adapt to changes in LMS technology.
- Proficient with Outlook, data entry, and process adoption.
- Highly self-motivated and confident using AI tools for text, image, and video generation.
- Proficiency in LMS software (Docebo).
- Basic HTML/CSS skills to customize the user interface or troubleshoot layout issues.
- SQL/Database management skills for handling and querying LMS data.
- Familiarity with e-learning standards and protocols like SCORM, xAPI, and AICC.
From Students Circles India's careers page (Company careers page), checked 30 Oct 2026.
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Posted 21 Oct 2026 · checked 30 Oct 2026 · Report this job