Area Manager
- Location
- Bengaluru, KA, India
- Work mode
- On-site
- Employment type
- Full-time
About the job
Experience: 5
Role Overview: Responsible for the end-to-end performance of multiple Supertails clinics within an assignedzone, driving revenue, profitability, operational excellence, clinical quality, customer experience and people performance. Key Responsibilities: * Own zone-level revenue, P&L, productivity and operational KPIs across multiple clinics. * Lead and coach Centre Managers and clinic leadership teams, driving accountability andperformance. * Ensure consistent adherence to SOPs, clinical protocols, safety, hygiene and compliancestandards. * Conduct regular clinic reviews and audits; identify gaps and drive corrective actions. * Partner with Clinical, HR, Finance, Marketing, CX, Supply Chain and Infrastructure teams toachieve business objectives. * Drive customer experience, NPS/CSAT, repeat visits and complaint resolution. * Analyse clinic performance, identify growth opportunities and implement initiatives toimprove footfall, conversion and revenue. * Oversee workforce planning, hiring, training, productivity and employee engagement inpartnership with HR. * Monitor inventory, equipment, facility readiness and vendor performance. * Prepare and present weekly/monthly zone performance dashboards and action plans toleadership.
Key KPIs: Revenue & P&L Clinic Productivity Patient Footfall Customer Experience/NPS Repeat Visits Staff Productivity & Attrition Audit & Compliance | Inventory/Wastage
From Henlo Pets's careers page (Keka), checked 29 Oct 2026.
How to apply
- Select Apply on supertails.com. It opens Henlo Pets's own application form in a new tab, run on Keka.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Henlo Pets will reply to you directly. No real employer asks you for money to apply.
Posted 11 Sept 2026 · checked 29 Oct 2026 · Report this job