Senior Commercial RM

Amicorp Group is seeking a Senior Commercial Relationship Manager to lead the commercial relationship management function for its Fund Administration business. The role combines strategic client relationship management with revenue growth across the Group's fund administration client portfolio. Responsibilities include developing and executing commercial strategies, growing revenue through client retention, cross-selling, upselling, fee reviews and new mandates, building strategic relationships with fund managers, asset managers, investment firms and institutional clients, managing complex client relationships, and identifying opportunities for additional services and geographic expansion. The role leads and develops a team of Commercial Relationship Managers, establishes revenue targets and performance expectations, monitors portfolio profitability and client satisfaction, oversees commercial proposals, renewals and negotiations, and collaborates with Business Development, Product, Operations, Fund Accounting, Investor Services, Compliance, Finance and Technology teams. Additional responsibilities include monitoring market and regulatory developments, maintaining commercial reporting and CRM records, managing client lifecycle activities, supporting fund administration and alternative investment fund structures, and undertaking other duties assigned by management. Qualifications and experience include a bachelor's degree in Finance, Business Administration, Economics, Commerce or a related discipline; at least 15 years of experience in financial services, fund administration, asset management, fiduciary services or institutional client relationship management; significant experience managing senior client relationships, commercial negotiations, revenue targets and client portfolios; and experience leading relationship management or client servicing teams. Knowledge of investment funds, alternative investments, private equity, hedge funds, investor services, estate and succession planning, trust structuring, family governance and cross-border tax considerations is advantageous. Candidates should demonstrate strong commercial acumen, strategic relationship management, analytical and problem-solving skills, excellent communication and negotiation abilities, fluency in English, accountability, and the ability to lead teams and build lasting client relationships.