Business Development & Telecaller Executive

Experience: 0 - 2 Years

About Kevit.io Kevit is a conversational automation and Agentic AI company based in Rajkot, Gujarat. We help businesses automate customer communication across WhatsApp, RCS, chatbots, and other messaging channels . Our clients span industries such as BFSI, telecom, education, healthcare, and various enterprise sectors . We are a growing technology company focused on innovation, automation, and building scalable products. At Kevit, the Business Development Executive – cum – Telecaller is often the very first voice a prospective customer hears — the person who turns curiosity about our products into a meaningful conversation. Why This Role Exists As Kevit's customer base continues to grow, we need energetic and communication-focused individuals who can reach out to prospects, clearly explain our offerings, understand customer requirements, and generate qualified leads for the sales team. We are looking for someone who is confident on calls, comfortable working with targets, and genuinely interested in building rapport with customers . Freshers are welcome to apply. This role is ideal for someone with 0–2 years of experience who wants to build a career in inside sales and telecalling , with hands-on exposure to real product and customer conversations from day one. What This Role Is A calling and lead-generation role focused on:

• Reaching out to prospective customers • Explaining Kevit's product offerings • Understanding customer requirements • Qualifying potential leads • Scheduling demos and meetings • Following up with prospects • Supporting the sales team in converting qualified leads • Achieving daily, weekly, and monthly targets What This Role Is Not This is not a silent, script-reading job. The role requires genuine conversations, active listening, relationship building, persistence, and the ability to understand customer needs — not simply dialling numbers and moving on. Role Overview As a Business Development Executive – cum – Telecaller , you will connect with potential customers, understand their requirements, explain Kevit's product offerings, generate interest, qualify leads, and support the sales team in converting prospects into customers. You will work closely with the Sales and Product teams to route qualified leads, address customer requirements, collect feedback, and maintain accurate customer and lead information. Your Growth Journey Month 1 – Learn & Understand

• Own a steady pipeline of leads and follow-ups. • Prioritize high-intent prospects. • Schedule product demos and meetings. • Contribute meaningfully toward monthly sales targets. • Develop stronger product and customer-handling skills. What You Will Do Day-to-Day Responsibilities

• Make outbound calls to prospective customers and introduce Kevit's products. • Handle incoming enquiries and respond to customer questions. • Understand customer requirements and identify relevant product solutions. • Explain product features, benefits, pricing, and offerings clearly. • Generate and qualify leads through calling, WhatsApp, email, and other channels. • Schedule product demos or meetings for interested prospects. • Follow up regularly with leads and maintain professional communication. • Maintain accurate records of calls, leads, follow-ups, and customer interactions. • Update lead status and activities in the CRM/system. • Achieve daily, weekly, and monthly calling and lead-generation targets. As You Grow With experience, you will also:

• Coordinate with Sales and Product teams regarding customer requirements and queries. • Collect customer feedback and share relevant insights with the Product and Sales teams. • Build and maintain positive relationships with prospects and customers. • Develop the ability to identify high-intent leads and prioritize follow-ups. • Take greater ownership of your lead pipeline and sales contribution. What We Are Looking For We are not only looking for prior experience — freshers are genuinely welcome . We are looking for someone who is confident and energetic on calls, listens carefully, builds rapport quickly, and remains consistent with daily targets. Non-Negotiables

• Dislike making phone calls or cold outreach. • Get discouraged easily by rejection. • Prefer working without targets or deadlines. • Avoid repetitive follow-up work. • Prefer purely back-office, non-customer-facing work. • Are uncomfortable speaking with new people every day. What You Will Learn Most telecalling roles give you a script. This one gives you a foundation in sales. During your time at Kevit, you will develop skills that can help you build a strong career in inside sales and business development. Consultative Calling Learn to understand customer needs and pitch the right product solution. Lead Qualification Develop the ability to identify genuine customer interest and prioritize follow-ups. CRM Discipline Learn to maintain accurate lead, call, and follow-up records in a real CRM system. Objection Handling Build confidence in handling customer questions, hesitation, and objections. Product Knowledge Gain practical knowledge of Kevit's product offerings, features, benefits, and pricing. Target Discipline Develop consistent, target-driven habits and learn how to manage daily sales activities effectively.