Eminent Haspatal
From company careers site
Front Office Manager
- Location
- Noida, Uttar Pradesh, IN
- Work mode
- On-site
- Employment type
- Full-time
About the job
Urgently Required: Front Office Manager
Hospital: MASSH Super Speciality Hospitals
Location: Noida
Experience: 3- 5 Years
Number of Vacancies: 1
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Job Description
- The Front Office Manager in a healthcare setting plays a critical role in ensuring the smooth operation of the front desk and reception areas.
- This position is pivotal in creating a welcoming, efficient, and patient-centered environment.
- The Front Office Manager oversees the administrative staff at the front desk, coordinates patient check-ins, manages scheduling, and ensures the highest level of patient satisfaction and service.
- This role requires a combination of strong leadership, organizational skills, and the ability to manage multiple tasks simultaneously while maintaining a calm and professional demeanor.
Key Responsibilities
- Oversee the daily operations of the front office, including patient reception, appointment scheduling, and handling of phone calls.
- Supervise and train front desk staff, ensuring they provide excellent customer service and adhere to healthcare facility policies and procedures.
- Manage patient flow to minimize wait times and ensure a smooth operation.
- Coordinate with other departments to ensure efficient communication and patient care.
- Handle patient complaints and concerns, providing solutions in a timely and professional manner.
- Ensure the accuracy of patient information and compliance with privacy laws and regulations.
- Develop and implement policies and procedures to improve front office efficiency and patient satisfaction.
- Monitor inventory of office supplies and equipment, ensuring everything is in order and functioning properly.
- Prepare and analyze reports on front office operations, identifying areas for improvement and implementing changes as needed.
- Collaborate with healthcare professionals to support patient care and address administrative needs.
Education Qualifications
- Bachelor’s degree in Healthcare Administration, Business Administration, or related field preferred.
- Previous experience in a front office management or supervisory role, ideally in a healthcare setting.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills, with the ability to interact positively with patients, staff, and external parties.
- Proficiency in healthcare software and Microsoft Office Suite.
- Knowledge of healthcare operations, terminology, and regulatory compliance regarding patient privacy and data security.
- Ability to resolve conflicts and handle stressful situations calmly and effectively.
Key Attributes
- Strong organizational and multitasking skills, with a keen eye for detail.
- Patient-focused, with a commitment to delivering high-quality customer service.
- Proactive in identifying and solving problems, improving processes, and increasing efficiency.
- Empathetic and approachable, able to build rapport with patients and staff.
- Flexibility and adaptability, capable of managing unexpected challenges and changes in a fast-paced environment.
From Eminent Haspatal's careers page (Company careers page), checked 30 Oct 2026.
How to apply
- Select Apply on haspatal.com. It opens Eminent Haspatal's own application form in a new tab, run on Company careers page.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Eminent Haspatal will reply to you directly. No real employer asks you for money to apply.
Posted 22 Oct 2026 · checked 30 Oct 2026 · Report this job