IT Asset Disposition (ITAD) Associate I

• Receiving, sorting, and testing IT assets for resale or disposal
• Refurbishing and preparing IT assets for resale (cleaning, data wiping, re-imaging)
• Assisting with the organization’s e-commerce platform, including listing assets, monitoring pricing, and responding to customer inquiries
• Shipping and receiving e-commerce orders
• Creating and printing shipping labels for e-commerce shipments
• Maintaining e-commerce inventory to ensure accuracy and stock levels
• Auditing and reconciling e-commerce orders with shipping logs and inventory systems
• Handling customer service issues related to e-commerce transactions (returns, inquiries)
• Maintaining cleanliness and organization of the ITAD facility
• Processing end-of-life assets
• Assisting in the overall ITAD process to ensure compliance with company policies and environmental standards
• Understanding of general ITAD practices

• Completed High School Diploma/GED
• Must be able to produce a high standard deliverable while under time constraint pressure
• Experience interacting with external customers, preferably in an e-commerce setting
• Excellent interpersonal skills, especially when handling customer service issues
• Good documentation skills for tracking inventory, sales, and customer communication
• Must be able to accurately follow written work instructions
• Must be able to work in a structured environment
• Must have strong organization, time management, and prioritizing skills
• Experience with e-commerce platforms such as eBay, Amazon, or others
• Able to drive a box truck
• Must have the ability to keep consistent pace while doing monotonous task
• Ability to work independently without constant instruction
• Basic knowledge of IT assets (laptops, desktops, peripherals) is preferred
• Able to change from one task to another quickly
• Must have reliable transportation

• Lifting or carrying up to 50 lbs.

• Lifting or carrying up to 50 lbs.
• Standing for long periods of time
• Time spent in low postures (crouching, stooping, kneeling, bending)
• Climbing (ramps, stairs, or ladders)
• Sit at a computer for 8 hours per day
• Keyboarding for up to 8 hours per day
• Reaching Overhead
• Near Vision (working with small objects or reading small print)
• Speaking (communicating information to clients/coworkers)
• Hearing Requirements (In person speech, telephone, other sounds)

• Insurance: Health Insurance, Vision, Dental, and Life Insurance
• Leave and Holidays: Paid Vacation, Paid Holidays
• Retirement: 401K Plan with company match (eligible after 1 year of employment)
• In-house fitness center