Travel Center Store Manager

• Store Operations:
• Assist in managing the daily operations of the store to ensure smooth and efficient processes.
• Participate in the opening and closing procedures, cash handling, and inventory management.
• Ensure compliance with company policies, procedures, and regulations.
• Oversee the cleanliness and organization of the store, ensuring a welcoming environment for customers.

• Customer Service:
• Ensure exceptional customer service is provided at all times and resolve any customer concerns effectively.
• Promote a customer-focused culture that enhances the shopping experience and drives customer loyalty.
• Train staff on customer service best practices and encourage positive interactions with customers.

• Team Management:
• Support the recruitment, training, and development of store employees.
• Assist in developing employee schedules to meet business needs and ensure adequate coverage.
• Provide ongoing support, coaching, and feedback to team members to foster a positive work environment.

• Inventory Management:
• Assist in managing inventory levels, including ordering, receiving, and stocking of merchandise.
• Implement effective inventory control measures to minimize shrinkage and optimize product availability.
• Help ensure that products are displayed according to merchandising standards.

• Sales Support:
• Assist in achieving store sales goals and financial objectives.
• Monitor daily sales performance and recommend strategies for improvement.
• Participate in promotional activities and special events to increase store visibility and sales.

• Health and Safety Compliance:
• Ensure all store operations adhere to health, safety, and sanitation standards.
• Assist in training staff on workplace safety practices and emergency procedures.
• Conduct regular safety inspections and address any hazards in the store promptly.

• Administrative Duties:
• Assist the Store Manager with administrative tasks, including inventory counts, scheduling, and employee records.
• Prepare and maintain reports on store performance, sales metrics, and customer feedback.
• Execute other duties and projects as assigned by the Store Manager.

• High school diploma or equivalent; previous retail or management experience preferred.
• Strong leadership and team-building skills with the ability to motivate others.
• Excellent communication skills, both verbal and written.
• Ability to multitask and thrive in a fast-paced environment.
• Knowledge of inventory management and retail operations.
• Basic understanding of financial principles and operational budgeting.
• Proficient in point-of-sale (POS) systems and Microsoft Office Suite.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.

• Ability to stand for extended periods and perform physical tasks such as lifting and carrying.

• Ability to stand for extended periods and perform physical tasks such as lifting and carrying.
• Capability to lift up to 30-50 pounds as needed.
• Willingness to perform tasks involving physical labor (e.g., stocking shelves, cleaning duties).

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
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