Mandarich Law Group, LLP
From company careers site
Collections Call Center Manager
- Location
- Woodland Hills, California, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Mandarich Law Group is one of the country's leading creditor's right law firms with offices in CA, IL, NY, NV, OH, GA, MI and FL. We are seeking a Call Center Manager with three to five years’ call center or collections experience for our Woodland Hills, CA office.
The Collections Call Center Manager is responsible for managing a team of collection specialists and ensuring they meet set goals and targets. Hours for this position are Monday through Friday 8a – 5pm with variances as needed. Requirements
• At least 3 years supervisory experience in collections or call center environment preferred
- At least 3 years supervisory experience in collections or call center environment preferred
- Strong telephone communication and negotiation abilities
- Ability to oversee the collections team and ensure they are meeting set goals and targets
- Ability to ensure compliance with relevant regulations and laws governing collections efforts
- regular feedback and coaching to collection specialists to improve performance
- Ability to analyze data and identify trends to improve collections efforts
- Knowledge of relevant regulations and compliance requirements preferred
Benefits
- Competitive Base Salary and monthly bonus plan ($65K - $80K DOE)
- Medical and Dental coverage; 401K plan with company match
- PTO
- Paid Parental Leave
- Paid Holidays
From Mandarich Law Group, LLP's careers page (Workable), checked 29 Oct 2026.
How to apply
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- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Mandarich Law Group, LLP will reply to you directly. No real employer asks you for money to apply.
Posted 30 Sept 2026 · checked 29 Oct 2026 · Report this job