Shop Supervisor
- Location
- Torrance, California, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
MCI is North America’s public and private market motor coach leader. Products include the luxury J-Series (an industry best-seller for over a decade), the workhorse D-Series , and the brand new zero-emission luxury and commuter coaches: the battery-electric J4500 CHARGE™ and MCI D45 CRT LE CHARGE™ . MCI also provides maintenance, repair, 24-hour roadside assistance, parts, and technician training through the industry’s only Automotive Service Excellence (ASE) accredited MCI Academy . Further information is available at www.mcicoach.com . POSITION SUMMARY Reporting to the Service Centre manager and is responsible for Supervising all Personnel and activities within the Body Shop/Heavy Repair and mechanics ensuring and maintaining customer satisfaction through quality at the source.
- Supervise service technicians and make sure work is completed with quality, on time, and efficiently.
- Prioritize schedules and assign work.
- Promote and schedule technician training and development.
- Manage technician operating performance against established goals.
- Manage failure analysis and warranty decision-making.
- Prepare customer quotations and determine payment methods.
- Maintain a safe, clean and effective shop, including compliance with applicable EPA, OSHA, DOT and workers' compensation requirements.
• Oversee shop equipment, vehicles, property, supplies, tooling expenditures and related inventory.
- Oversee shop equipment, vehicles, property, supplies, tooling expenditures and related inventory.
• Supervise technicians to perform quality, timely and efficient work. Prioritizes schedules and assigns
- Supervise technicians to perform quality, timely and efficient work. Prioritizes schedules and assigns
• Promote and schedule training and development of service technicians. Responsible for delivering
- Promote and schedule training and development of service technicians. Responsible for delivering
- Manages the failure analysis and warranty decision making process.
- Determine customer payment method and prepare internal external customer quotations.
• Maintain operation of shop and service areas in safe, clean and effective manner as established by company policy. Comply with all federal, state and local regulations to operation including, but not limited to EPA, OSHA, DOT and worker’s compensation.
• Facilitate maintenance of company-owned shop equipment, vehicles and property. Manage shop
- Facilitate maintenance of company-owned shop equipment, vehicles and property. Manage shop
Requirements:
- 5+ years experience in related industry , 5+ years Supervisory experience.
- PC Skills including Microsoft Office · Ability to supervise multiple tasks independently
From Motor Coach Industries's careers page (Workable), checked 30 Oct 2026.
How to apply
- Select Apply on apply.workable.com. It opens Motor Coach Industries's own application form in a new tab, run on Workable.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Motor Coach Industries will reply to you directly. No real employer asks you for money to apply.
Posted 20 Oct 2026 · checked 30 Oct 2026 · Report this job