Associate Account Manager

About the company Our client is a fast-growing financial technology company. The role Raydar is recruiting for this role on behalf of our client. Look after a book of business clients from first onboarding through ongoing adoption, combining post-sale support with relationship management. You will serve as a day-to-day point of contact and advisor, helping clients get lasting value from a software platform. What you'll do - Own a portfolio of roughly 30 client accounts, holding regular meetings and guiding each through adoption milestones. - Onboard new clients, support implementation and data setup with the product team, and resolve day-to-day issues. - Advise clients that have limited internal marketing capacity and coach them on best practices. - Plan across the portfolio by preparing for meetings, tracking follow-ups and making sure no account is overlooked. - Join weekly strategy sessions and regular one-on-ones to share practices and work toward commission-based adoption goals. Requirements What we're looking for - 1 to 3 years of experience in a client-facing role. - Post-sale account management experience in B2B SaaS, including renewals, expansion and retention. - Proficiency with a CRM such as Salesforce or HubSpot. - Initiative in building client relationships and identifying opportunities to expand accounts. - Comfort working in a small, early-stage startup. - Based in New York City or willing to relocate, as the role is fully in-office. Bonus points - Experience with marketing automation or customer engagement platforms. Benefits Compensation and benefits - Base salary: USD 80,000 to 90,000 per year - Equity - Commission with uncapped earning potential - Health, dental and vision coverage - Retirement plan - Paid time off - Flexible work-from-home days - Conference travel Location and work model - New York, NY, United States - On-site, 5 days per week in office - Full-time