Insurance Solutions Consultant

About the company Our client is a fast-growing software company. The role Raydar is recruiting for this role on behalf of our client. Bring hands-on commercial insurance brokerage expertise to a customer-facing role that blends implementation, training and ongoing customer support. Also act as the internal subject matter expert for product and engineering colleagues. What you'll do - Lead implementation, configuration, onboarding and training for new customers, including hands-on setup work. - Present the product and offer credible, practical industry insight on sales and customer calls alongside sales and customer success colleagues. - Support customers after launch so they keep getting value from the platform. - Serve as the in-house industry expert for engineers and product managers during discovery and roadmap planning. - Translate customer workflows and feedback into product improvement ideas. Requirements What we're looking for - 5+ years of commercial property and casualty or liability brokerage experience, ideally as an account manager (no personal lines or life insurance). - Experience as a commercial insurance account manager, producer or solutions consultant across multiple lines of coverage. - Background at a large regional or national brokerage. - Broad generalist knowledge of property, casualty and liability coverage rather than one niche. - Comfort with technology and quick adoption of new tools, including AI assistants for solving everyday problems. - A polished, articulate, warm style that builds trust on customer calls and works well with sales and engineering colleagues. - Ability to work on-site in San Francisco, or willingness to relocate quickly. Bonus points - Prior exposure to customer-facing technical walkthroughs or teaching clients how to use software tools. - Experience managing other account managers or moving from account manager to producer. Benefits Compensation and benefits - Base salary: USD 130,000 to 150,000 per year - Equity - Health, dental and vision coverage Location and work model - San Francisco, CA, United States - On-site, five days a week in the office - Full-time