Whop
From company careers site
Customer Success Manager, Services (US)
- Location
- Brooklyn, NY
- Work mode
- On-site
- Employment type
- Full-time
About the job
MISSION
Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.
ROLE
You get new services and industrial customers live and successful on Whop: owners and ops leads who run field service, trades, and similar ops. You run onboarding, get them using the product, and set them up to grow.
This is a highly entrepreneurial role with a lot of freedom. You own the customer’s first months on Whop.
WHAT YOU’LL DO
- Onboard new services customers and get them live fast
- Move their payments and billing onto Whop
- Roll out to additional locations for multi-site operators
- Spot accounts at risk early and fix the problem yourself
- Hand healthy, growing accounts to the account team
WHAT WE’RE LOOKING FOR
- Operator background in services, field service, or industrial businesses
- Top performing CSM or onboarding lead in field service, industrial, or payments software
- Experience with owner-operated and family businesses
- Comfortable talking to an owner without a script
COMPENSATION / PERKS
- Compensation range: $200,000 to $250,000
- Best in class base + OTE with competitive equity
- Location: In-person NYC / Brooklyn, 5 days in office
- Equinox membership
- Lunch & dinner M–F
- Rent stipend within 0.5 mile of the office
- Citi Bike
- Ubers home after 10pm
- Unlimited PTO + health / vision / dental
- Latest MacBook Pro
From Whop's careers page (Ashby), checked 27 Oct 2026.
How to apply
- Select Apply on whop.com. It opens Whop's own application form in a new tab, run on Ashby.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Whop will reply to you directly. No real employer asks you for money to apply.
Posted 28 Sept 2026 · checked 27 Oct 2026 · Report this job