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Whop
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Customer Success Manager, Education (US)

Location
Brooklyn, NY
Work mode
On-site
Employment type
Full-time

About the job

MISSION

Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.

ROLE

You get new education customers live and successful on Whop: coaches, masterminds, bootcamps, and anyone teaching a skill. You run onboarding, get them using the product, and set them up to grow.

This is a highly entrepreneurial role with a lot of freedom. You own the customer’s first months on Whop.

WHAT YOU’LL DO

  • Onboard new education customers and get them live fast
  • Move their programs, communities, and payments onto Whop
  • Get them using the core product and the rest of the stack
  • Spot accounts at risk early and fix the problem yourself
  • Hand healthy, growing accounts to the account team

WHAT WE’RE LOOKING FOR

  • Operator background in education or coaching, or you have run your own online business
  • Top performing CSM or onboarding lead at a high growth startup
  • Strong at running many accounts at once without dropping any
  • Comfortable talking to the person who owns the business

COMPENSATION / PERKS

  • Compensation range: $200,000 to $250,000
  • Best in class base + OTE with competitive equity
  • Location: In-person NYC / Brooklyn, 5 days in office
  • Equinox membership
  • Lunch & dinner M–F
  • Rent stipend within 0.5 mile of the office
  • Citi Bike
  • Ubers home after 10pm
  • Unlimited PTO + health / vision / dental
  • Latest MacBook Pro

From Whop's careers page (Ashby), checked 27 Oct 2026.

How to apply

  1. Select Apply on whop.com. It opens Whop's own application form in a new tab, run on Ashby.
  2. Fill in the form and upload your résumé there. Jobiwork never sees your application.
  3. Whop will reply to you directly. No real employer asks you for money to apply.

Posted 1 Oct 2026 · checked 27 Oct 2026 · Report this job

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