Service & Warranty Administrator
- Location
- Middlebury, Indiana, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
ESSENTIAL FUNCTIONS: •Process warranty claims – approve/deny or present issues outside of norm, authorized up to $500 without approval •Release warranty claims for payment •Monitor warranty claims to assure dealer compliance •Place any/all POs for Service & Warranty •Maintain high customer satisfaction •Help with Reporting, where needed •Provide semi-monthly reports of warranty claims approved, breakdown of claim totals by dealer, and breakdown of claims by labor operation codes including top ten codes which is communicated with Sales, Engineering, Production, Accounting, and Management •Provide data for quarterly TREAD reporting •Provide data for quarterly NHTSA reporting •Help with the Process & Procedure manuals •Maintain high customer satisfaction Other tasks as assigned
Physical Activity/Requirements: • This position could be very active but also alot of sitting behind a desk. Must be able to lift and/or move items over 25 pounds.
Location: 51165 Greenfield Parkway Middlebury IN 46540 Requirements Experience/Knowledge: •Knowledge of bus manufacturing or transit industry would be considered an asset. •Experience in a manufacturing process a plus. •Experience with Microsoft office: Excel and Word •A combination of education and experience with warranty in a manufacturing environment. Having NetSuite experience would be a plus
Specific Job Skills:
- Computer Skills
- Organizational Skills
- Communication Skills
- Interpersonal Skills
- Teamwork Skills
- Problem-solving Skills
- Excellent Written Skills
ARBOC Specialty Vehicles will not sponsor this job. Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
From ARBOC's careers page (Workable), checked 29 Oct 2026.
How to apply
- Select Apply on apply.workable.com. It opens ARBOC's own application form in a new tab, run on Workable.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- ARBOC will reply to you directly. No real employer asks you for money to apply.
Posted 24 Sept 2026 · checked 29 Oct 2026 · Report this job