Parts Counter Specialist
- Location
- Tyler, Texas, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
ASCO Equipment has a career opportunity for a Parts Counter Specialist in Tyler, Texas . The Parts Counter Specialists will be responsible for aiding both customers and in-house service technicians in fulfilling their parts needs. The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Part Counter Specialists will be responsible for providing superior service while working with customers over the phone and on a walk-in basis.
Responsibilities:
• Provide superior customer service with warm greetings and eagerness to help
- Provide superior customer service with warm greetings and eagerness to help
- Ask questions to accurately identify machine make/model/serial numbers
- Investigate part needs and determine what additional parts would be needed
- Fulfill parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
- Accurately match orders with packing slips
- Collect customer payment information/POs and call on past due accounts
- Utilize resources, (online manuals, microfiche) to properly identify parts needed
- Maintain parts inventory
- Help with Shipping and Receiving
• 2+ years of experience as a parts specialist is preferred • Ability to work in a fast paced/high volume dealership • Detail oriented, time management, and teamwork skills • Excellent customer service and communication skills • Proficient computer skills, and experience with G-Suite & other parts programs • A personal dedication to work safety and with accountability Benefits Why Join Team ASCO? Compensation & Benefits:
• Paid Training & Advancement Opportunities · 100% employer-paid health insurance, 401(k) + profit sharing, and paid holidays Unique Perks:
• ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education
- ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education
• Honor God • Develop People • Pursue Excellence • Grow Profitably Be Part of Something Bigger At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team. ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.
From ASCO Equipment's careers page (Workable), checked 28 Oct 2026.
How to apply
- Select Apply on ascoeq.com. It opens ASCO Equipment's own application form in a new tab, run on Workable.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- ASCO Equipment will reply to you directly. No real employer asks you for money to apply.
Posted 17 Sept 2026 · checked 28 Oct 2026 · Report this job