Service Writer
- Location
- Beaumont, Texas, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
ASCO Equipment has a career opportunity for a Service Writer in Beaumont, Texas . Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating service needs with customers and technicians.
Responsibilities:
• Positively take ownership of customer experience
- Positively take ownership of customer experience
- Manage work orders: open, close, post time, enter notes and monitor progress
- Prepare accurate estimates for costs of repairs and present to customer
- Monitor and Manage accounts receivables
- Clearly and effectively communicate to customers, technicians and service manager
- Provide status updates on: work orders, troubleshooting, technician progress & general questions
- Monitor phones for field technician and customer calls
- Various other administrative duties
• 2+ years of experience as a heavy equipment service technician or service writer • Ability to work in a fast paced/high volume dealership • Detail oriented, time management, and teamwork skills • Excellent customer service and communication skills • Proficient computer skills, and experience with G-Suite & other service programs • A personal dedication to work safety and accountability Benefits Why Join Team ASCO? Compensation & Benefits:
- 100% paid health insurance, 401(k) + profit sharing, and paid holidays
• Paid Training & Advancement Opportunities
- Paid Training & Advancement Opportunities
• ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education
- ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education
• Honor God • Develop People • Pursue Excellence • Grow Profitably Be Part of Something Bigger At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team. ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.
From ASCO Equipment's careers page (Workable), checked 28 Oct 2026.
How to apply
- Select Apply on ascoeq.com. It opens ASCO Equipment's own application form in a new tab, run on Workable.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- ASCO Equipment will reply to you directly. No real employer asks you for money to apply.
Posted 5 Oct 2026 · checked 28 Oct 2026 · Report this job