Director of Clinical Operations (NP, DNP, or MSN)
- Location
- Personalized Health Partners - Baltimore, MD
- Work mode
- On-site
- Employment type
- Full-time
Skills mentioned
- Nurse Practitioner (NP/DNP/MSN)
- Clinical Operations Management
- Healthcare Compliance & Regulations
- Staff Management & Performance Evaluation
- Geriatric Care
- Electronic Medical Records (EMR)
- Value-Based Care
- Patient Care Oversight
- Written & Oral Communication
- Time Management
- ICD-10 Coding
- Strategic Planning
Picked out of the job description automatically; check the full description for what the employer asks for.
About the job
Job Address: 1302 Concourse Drive, Suite 200
Linthicum Heights, MD 21090

Personalized Health Partners is currently recruiting an experienced Nurse Practitioner to supervise PHP clinical operations at some of our Maryland facilities. This position will require travel to assigned facilities as needed. The PHP Director of Clinical Operations has a passion for overseeing the delivery of quality care to seniors and other residents in a variety of healthcare settings that can include, but are not limited to, skilled nursing facilities, assisted living, and independent living communities, as well as via telehealth. Job Summary : The Personalized Health Partners (PHP) DCO is responsible for overseeing the high-quality primary care in a high touch, person-centered care model. The PHP DCO will provide oversight of the management of clinical operations within PHP. The PHP DCO will manage staff and resources, including hiring, training, performance management and evaluation. PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS
• Ensure the delivery of high-quality patient care and compliance with regulations and standards
- Ensure the delivery of high-quality patient care and compliance with regulations and standards
- Provide ongoing performance feedback throughout the year, coach employees in disciplinary matters, and obtain assistance from Sr DCO for disciplinary actions and/or termination.
- Identify educational needs and work with educators to develop and implement training
- Develop and implement operational strategies for clinical team
- Review clinical opportunities and recommend strategic plans to improve them
- Maintain appropriate and compliant documentation within our EMR (electronic medical record) software
- Develop relationships with key stakeholders within the SNF’s
- Support strategic initiatives regarding value-based care
- Provide an excellent customer experience to foster high customer satisfaction/retention
- Practice ethically and in accordance with the Scope and Standards of Practice of their profession and Board Certification.
- Follow all state and federal regulations, guidelines, and laws
• Collaborate with the leadership team at facility • DCOs are expected to be present in their assigned facilities at least monthly and on an as needed basis to ensure that facilities have adequate NP coverage to meet resident care and facility needs. • The DCO role will be a field-based position (at least 60% in the field, 40% administrative) • DCO’s will provide weekly performance reviews to NP’s regarding productivity, completion rate of acute visits, unsigned notes, cancelled visits and uncompleted Relias trainings. EDUCATION and QUALIFICATION: Required:
• Master of Science in Nursing, Doctor of Nursing Practice, or NP Certificate Program graduate
- Master of Science in Nursing, Doctor of Nursing Practice, or NP Certificate Program graduate
- National certification of AANP or ANCC
- Active, unrestricted state license/s
- Ability to obtain licensure in additional states in service area as requested (telehealth providers required to be licensed in OH, IN, WV, MD, VA, PA, MO)
- Active DEA license
- US work authorization
- 2+ years clinical experience as a Nurse or Nurse Practitioner in geriatric, adult or family practice setting
- Ability to work in a flexible environment and schedule
- Passionate about providing healthcare to the senior and low-income populations
• 1+ years clinical management experience as a Nurse or Nurse Practitioner in geriatric, adult or family practice setting
- 1+ years clinical management experience as a Nurse or Nurse Practitioner in geriatric, adult or family practice setting
- Training or clinical experience in geriatrics
- 3+ years clinical experience as a Nurse Practitioner
- Experience with coding, ICD-10 and HCC (Hierarchical Condition Categories)
- Experience or training working in a metrics, results driven healthcare model
- Be open to professional development through training, obtaining certifications if necessary, and attending team meetings
- Experience working in value-based care models
- Training or experience in geriatric, assisted living, and/or skilled nursing setting
- Experience working in a collaborative healthcare setting to drive positive outcomes and achieve goals
- Training or experience in outpatient primary care setting
- Must have strong oral and written communication skills
- Must be detail oriented with an ability to work well both independently and in a team setting
- Exhibit a customer service approach with teams and residents
- Strong time management skills required. Must be able to prioritize and adhere to competing deadlines while achieving goals
From WVE WVNH EMP LLC's careers page (Workday), checked 29 Oct 2026.
How to apply
- Select Apply on communicarehealth.wd1.myworkdayjobs.com. It opens WVE WVNH EMP LLC's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- WVE WVNH EMP LLC will reply to you directly. No real employer asks you for money to apply.
Posted 25 Oct 2026 · checked 29 Oct 2026 · Report this job