Client Service Associate
- Location
- New York, NY, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Company Description At Catch Vibe Voice , we believe exceptional events are built through thoughtful planning, strong communication, and attention to every detail. We are a dynamic and growing company focused on creating memorable experiences while maintaining a professional, collaborative, and results-driven work environment. We value creativity, organization, initiative, and people who enjoy turning ideas into well-executed experiences. As our team continues to grow, we are looking for an Event Specialist who is ready to contribute, develop new skills, and build a rewarding career with us.
Job Description As a Client Service Associate, you will serve as an important point of contact for our clients, helping ensure that questions, requests, and day-to-day interactions are handled efficiently and professionally. This position is ideal for someone who enjoys working with people, communicates confidently, stays organized, and takes pride in creating positive client experiences. You will work closely with internal team members to resolve inquiries, coordinate client needs, maintain accurate information, and contribute to a smooth and professional service experience. Responsibilities
- Serve as a professional and welcoming point of contact for clients.
- Respond to client questions, requests, and concerns in a timely and courteous manner.
- Build and maintain positive relationships with clients through consistent communication.
- Assist with coordinating client requests and ensuring appropriate follow-up.
- Maintain accurate client information, notes, and service records.
- Collaborate with internal teams to resolve issues and meet client needs.
- Identify opportunities to improve the overall client experience.
- Manage multiple requests and priorities while maintaining attention to detail.
- Communicate updates and relevant information clearly to clients and team members.
- Support daily client service operations and contribute to team goals.
- Maintain professionalism, discretion, and a client-first approach in every interaction.
Qualifications
- Strong verbal and written communication skills.
- Professional, friendly, and service-oriented approach.
- Strong organizational and time-management abilities.
- Ability to communicate confidently with different types of clients.
- Excellent attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Comfortable working independently as well as collaboratively.
- Reliable, adaptable, and proactive approach to responsibilities.
- Willingness to learn and continuously develop professional skills
Additional Information
- Competitive Salary: $40,000–$45,000 per year.
- Growth Opportunities: Opportunities to expand your responsibilities and grow within the company.
- Professional Development: Build valuable skills in client relations, communication, problem-solving, and business operations.
- Collaborative Environment: Work alongside a supportive and motivated team.
- Skill Development: Strengthen transferable skills that can support long-term career advancement.
- Meaningful Client Interaction: Play an important role in creating positive experiences and lasting relationships.
- Career Exposure: Gain hands-on insight into client service and day-to-day business operations.
From Alphabe Insight Inc's careers page (SmartRecruiters), checked 29 Oct 2026.
How to apply
- Select Apply on jobs.smartrecruiters.com. It opens Alphabe Insight Inc's own application form in a new tab, run on SmartRecruiters.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Alphabe Insight Inc will reply to you directly. No real employer asks you for money to apply.
Posted 6 Sept 2026 · checked 29 Oct 2026 · Report this job