Cartage, Warehouse, and TCI Supervisor

• 18,000 trained professionals

• 300+ locations worldwide

• Fortune 500

• Globally unified systems

• Safety is the FIRST duty and responsibility for everyone that works in an Expeditors warehouse. Ensure all vendor safety practices are adhered to, instruct others of proper safety practices and advise supervisor of abuses

• Safety is the FIRST duty and responsibility for everyone that works in an Expeditors warehouse. Ensure all vendor safety practices are adhered to, instruct others of proper safety practices and advise supervisor of abuses
• As the shift lead, you will collaborate closely with agents and 3rd party to ensure smooth daily and weekly operations. You will be responsible for identifying and addressing any inconsistencies in the plan, and communicating these issues directly with the manager.
• Maintain the level of appearance of the warehouse expected by the Expeditors culture
• Check for and verify all documentation while completing required processes accurately and efficiently
• Unload and load cargo in a safely, accurately and efficiently
• Arrange for the transfer of cargo using radio, telephone and computer communication
• Preform or oversee all aspects of warehouse staffing, includes permanent and contingent staff
• Lead team in warehouse excellence
• Ensure coverage of operations with staff who have the appropriate certifications
• Onboard newly hired staff
• Direct employee versatility (cross training)
• Responsible for updating and entering event codes when necessary
• When instructed, responsible for conducting cycle counts, physical inventories and the overall accuracy of the inventory stored within the facility.
• Oversee all receiving, shipping, container positioning, and inventory activities following operational standards (OPS) and KPI expectations
• Improve safety, quality, delivery and cost through continuous improvement methods
• Maintain compliance to all facility certification requirements and government policies
• Participate in quoting, transitioning, and onboarding new customers
• Manage, prevent, and resolve inventory, over/short/damage, process and customer exceptions
• Operate forklifts and other warehouse equipment in the process of moving products safely.

• Supports pick­up & delivery operations within the district.

• Supports pick­up & delivery operations within the district.
• Proactively communicates with product. Serves as the liaison between product, warehouse, and cartage providers.
• Daily focus on meeting established KPI for the district cartage program including (95%+ on time pick up & delivery) and the program’s
• Monitors activity dashboard and systems through the day. Manages service exceptions and resolves them in a timely manner.
• Prepares periodic reports and presents such reports to management.
• Manages process of diversion to outside carriers as needed.
• Assist in developing new strategies for maintaining or improving quality-of-service, growing the cartage program, and ensuring internal and external success.
• Manages process for documenting and communicating accessorial charges. Focus on minimizing cost and improving operational efficiency.
• Coordinates daily activities with warehouse team.
• Serves as an escalation path for operations when local PU/D challenges arise and communicate resolutions.
• Be a role model of our cultural attributes for all employees.
• Perform supervisor duties required for leading a team such as check-ins, reviews, administrative tasks.
• Be a coach, mentor, positive influence, and welcoming resource to help develop the cartage team.
• Constantly contributes new ideas and challenges the team to do the same, driving the growth and continuous improvement of the cartage program.

• Works with service providers to ensure efficient usage of equipment and drivers.

• Works with service providers to ensure efficient usage of equipment and drivers.
• Monitors and assists service provider, branch, and associated parties in the control of variable cost.
• Responsible for proper coding and reporting of delays and exceptions.
• Rate audits & payables approval. Review financial data as requested.
• Root cause analysis on service failures and develop corrective action as necessary.
• Provide costing and price support to products.
• Conduct quarterly service provider evaluations in support of the Service Provider Management Program.

• Ensure all action taken by the Transcon department is completed within the guidelines set by Expeditors Operational Process Standards

• Ensure all action taken by the Transcon department is completed within the guidelines set by Expeditors Operational Process Standards
• Consistently manage the department workload throughout the day and allocate the necessary resources to ensure expectations are being exceeded at all levels/functions
• Maintain timely communication (internal/external) through all medians for the department per Expeditors communication standards
• Preserve data through timely and accurate system updates and provide operational reports to customers
• Manage status reports, monitors and databases per roll specific expectations
• Manage all aspects of the department finances accurately and timely billing
• Manage and develop relationships with external entities through problem resolution, rate negotiations, strategic planning, evaluations and SPA management
• Serve as the first level of escalation between Expeditors and its customers, vendors, and other groups within Expeditors
• Provide warehouse staff with necessary documents and information needed to receive and ship the orders as efficiently as possible to ensure customer expectations are met
• Administer consistent employee evaluations and create development plans for department personnel’s future progress within Expeditors

• Meet

Qualifications

• 2 years of industry specific qualification (country specific)
• Proven supervisory attitude
• Good market and product knowledge
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Good computer skills (Excel, Word)
• Compliance/Industry certifications required to perform expected duties obtained and maintained (DG, LATAM, Compliance, IATA/FIATA, etc.)
• Intimate understanding of Export Compliance

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Learning & Development Program
• Educational Assistance and Reimbursement