Engineer III GT - Storage and Backup

• Design, implement, test, upgrade, and support enterprise block, file, object, SAN, and backup platforms across on-premises and hybrid-cloud environments.

• Design, implement, test, upgrade, and support enterprise block, file, object, SAN, and backup platforms across on-premises and hybrid-cloud environments.
• Own complex engineering work from requirements and design through change implementation, validation, documentation, operational handover, and lifecycle support.
• Configure and optimize storage provisioning, replication, snapshots, performance, tiering, deduplication, compression, retention, backup policies, and recovery workflows.
• Diagnose cross-domain incidents involving arrays, fabrics, hosts, virtualization, databases, applications, backup media, network dependencies, and cloud services.
• Perform peer reviews for scripts, automation, configurations, designs, recovery runbooks, and implementation plans; provide actionable technical feedback.
• Participate in on-call support, major incident response, root-cause analysis, problem management, and corrective-action follow-through.

• Design solutions of significant size and complexity that meet availability, performance, security, compliance, capacity, RPO, and RTO requirements.
• Contribute to architecture reviews, standards, reference patterns, lifecycle roadmaps, and technology-selection decisions for storage and data protection.
• Evaluate dependencies, failure domains, replication topology, data locality, licensing, cost, operational supportability, and vendor lock-in when recommending solutions.
• Engineer high availability, disaster recovery, cyber recovery, and business-continuity capabilities, including isolated or immutable copies and repeatable recovery validation.
• Plan and execute platform upgrades, migrations, refreshes, consolidations, decommissions, and data movement with controlled risk and rollback strategies.

• Build reusable automation using PowerShell, Python, REST APIs, vendor SDKs, and orchestration tools such as Ansible or AWX.

• Build reusable automation using PowerShell, Python, REST APIs, vendor SDKs, and orchestration tools such as Ansible or AWX.
• Manage scripts, infrastructure definitions, configuration, and documentation through Git-based source control, peer review, branching, and versioning practices.
• Integrate infrastructure automation with CI/CD workflows such as Azure DevOps or GitHub Actions, including validation, approvals, secrets handling, and auditable deployment evidence.
• Develop self-service workflows and policy-driven provisioning that reduce manual tickets, improve consistency, and enforces guardrails.
• Apply secure engineering practices including least privilege, service-account governance, credential rotation, certificate lifecycle management, vulnerability remediation, and separation of duties.
• Use AI-assisted engineering responsibly for analysis, code generation, documentation, and operational insights while validating outputs and protecting confidential data.

• Define and monitor service health indicators for availability, latency, throughput, capacity, backup success, recovery readiness, replication, and platform risk.

• Define and monitor service health indicators for availability, latency, throughput, capacity, backup success, recovery readiness, replication, and platform risk.
• Implement actionable monitoring, alerting, dashboards, event correlation, and ticket integration using enterprise observability and ITSM platforms.
• Reduce alert noise and recurring incidents through automation, problem elimination, error budgets, runbook improvement, and preventive maintenance.
• Perform trend analysis and capacity forecasting; translate consumption, growth, performance, and support lifecycle into timely CAPEX/OPEX recommendations.
• Maintain accurate configuration, dependency, risk, operational, and recovery documentation; create training material and reusable knowledge articles.
• Measure improvements through outcomes such as provisioning lead time, automation coverage, ticket reduction, change success, restore success, capacity efficiency, and customer satisfaction.

• Implement layered protection using immutability, isolation, encryption, multifactor authentication, role-based access, audit logging, retention controls, and secure administrative paths.

• Implement layered protection using immutability, isolation, encryption, multifactor authentication, role-based access, audit logging, retention controls, and secure administrative paths.
• Partner with cybersecurity, risk, compliance, application, database, and business teams to define protection tiers, recovery priorities, and evidence requirements.
• Conduct scheduled restore tests, application-consistent recovery tests, disaster-recovery exercises, and cyber-recovery simulations; document results and drive remediation.
• Assess unprotected workloads, policy drift, privileged access, ransomware exposure, end-of-support risk, and recovery gaps; maintain prioritized remediation plans.
• Ensure changes and operations comply with organizational standards, change controls, data handling requirements, and applicable legal or regulatory obligations.

• Collaborate across engineering teams and with product, security, network, compute, cloud, database, application, facilities, and service-management stakeholders.
• Communicate technical options, operational risks, costs, dependencies, and trade-offs to technical and non-technical audiences.
• Influence

• Bachelor's degree in computer science, Information Systems, Engineering, or a related discipline, or an equivalent combination of education and relevant professional experience.

• Bachelor's degree in computer science, Information Systems, Engineering, or a related discipline, or an equivalent combination of education and relevant professional experience.

• 12 + years of relevant infrastructure engineering experience, including substantial hands-on responsibility for enterprise storage, SAN, backup, recovery, or data-resilience services. Equivalent depth and demonstrated capability may be considered.

• 12 + years of relevant infrastructure engineering experience, including substantial hands-on responsibility for enterprise storage, SAN, backup, recovery, or data-resilience services. Equivalent depth and demonstrated capability may be considered.
• Experience designing, implementing, upgrading, troubleshooting, and supporting production infrastructure in a large, complex, or globally distributed environment.
• Hands-on experience in Pure, Hitachi storage platform and Cohesity, Commvault backup/data-protection platform, with the ability to work across the combined capability.
• Experience contributing to technical designs and architecture decisions, executing production changes, resolving high-severity incidents, and completing root-cause analysis.
• Practical scripting or automation experience using PowerShell, Python, REST APIs, Ansible/AWX, or comparable tools.
• Experience with Git-based workflows, Agile delivery practices, IT service management, change control, monitoring, testing, and modern engineering ways of working.
• Experience collaborating across teams and communicating with stakeholders, vendors, senior engineers, architects, and management.
• Exposure to modern infrastructure practices include automation, AI-assisted operations, observability, cyber resilience, cloud integration, self-service, and engineering governance.

• Strong understanding of SAN/NAS/block/file/object storage concepts, multipathing, zoning, masking, replication, snapshots, high availability, performance, and capacity management.

• Strong understanding of SAN/NAS/block/file/object storage concepts, multipathing, zoning, masking, replication, snapshots, high availability, performance, and capacity management.
• Strong understanding of backup architecture, retention, deduplication, encryption, recovery methods, RPO/RTO, disaster recovery, cyber recovery, immutability, isolation, and recovery testing.
• Working knowledge of VMware, Windows, Linux/UNIX, networking fundamentals, DNS/NTP, authentication, certificates, databases, cloud, containers, and application dependencies.
• Ability to analyze complex technical problems systematically, use data to validate hypotheses, assess risk, and recommend supportable solutions.
• Ability to balance operational work, engineering delivery, technical debt, incidents, and planned commitments while maintaining quality and control.
• Strong written, verbal, documentation, presentation, and interpersonal communication skills; ability to influence without direct authority.
• Ability to apply modern engineering practices such as infrastructure as code, policy-driven automation, secure-by-design delivery, telemetry-based decisions, and continuous improvement.

• Storage & Backup engineers; Senior/Principal Engineers, Architects, Engineering Managers, Product and Program partners.

• Storage & Backup engineers; Senior/Principal Engineers, Architects, Engineering Managers, Product and Program partners.
• Security, Network, Compute, Cloud, Database, Application, Platform Engineering, Data Center, Service Management, Cybersecurity and Risk Management teams.
• Business stakeholders and internal customers whose services depend on protected and available data.

• Technology vendors, support organizations, managed service providers, implementation partners, and consultants.

• Technology vendors, support organizations, managed service providers, implementation partners, and consultants.
• Industry communities and technical partners, as applicable.

• Primarily performed in a professional office or approved remote-work environment using standard business and collaboration technology.
• Requires collaboration across departments, locations, and time zones, with schedule flexibility for planned maintenance, technology implementations, major incidents, and globally distributed teams.
• May require participation in an on-call rotation and after-hours support for critical incidents or planned production activity.
• May require visits to data centers or operational facilities, where approved safety and access procedures must be followed.
• Ability to perform the essential functions of the position with or without reasonable accommodation.