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Students Circles India
From company careers site

Customer Support Associate

Location
Bengaluru, Karnataka, IN
Work mode
On-site
Employment type
Full-time

About the job

At Scaler , we’re looking for Learner Delight Managers who will be the first point of contact for our learners and support them throughout their journey with us. What you’ll do:

• Understand learner concerns and provide the right resolution.

  • Understand learner concerns and provide the right resolution.
  • Help learners with queries related to their program and processes.
  • Own learner issues end-to-end and ensure timely resolution.
  • Proactively follow up on pending cases.
  • Coordinate with internal teams to resolve learner concerns.
  • Ensure every learner interaction is helpful, empathetic, and solution-oriented.
  • 1–4 years of experience in Customer Support, Customer Experience, or similar roles.
  • Strong communication and problem-solving skills.
  • High ownership and attention to detail.
  • An empathetic and learner-first approach.
  • Ability to work well in a fast-paced environment.

From Students Circles India's careers page (Company careers page), checked 29 Oct 2026.

How to apply

  1. Select Apply on studentscircles.com. It opens Students Circles India's own application form in a new tab, run on Company careers page.
  2. Fill in the form and upload your résumé there. Jobiwork never sees your application.
  3. Students Circles India will reply to you directly. No real employer asks you for money to apply.

Posted 25 Oct 2026 · checked 29 Oct 2026 · Report this job

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