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BHS Baptist Healthcare System
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Switchboard Operator

Location
Corbin, KY
Work mode
On-site
Employment type
Part-time

About the job

Summary Job Description: PBX Switchboard Operator PRN 1st Shift PBX (Switchboard) I Corbin, KY

The BPX unit serves as the hospital's central communications hub, responsible for managing all incoming and outgoing calls, paging systems, and emergency communication services 24 hours a day.

Primarily responsible for answering and routing all incoming calls. Maintains current knowledge of all Code procedures, including Code 1, disaster, fire, bomb, and electrical alerts. Responds promptly and appropriately to all alarms and is responsible for overhead paging. Requires the ability to consistently manage multiple tasks simultaneously while operating multiple computer screens. Functions as the information desk for the organization. Consistently monitors and adheres to safety responsibilities and initiatives. Demonstrates an ongoing commitment to the mission, vision, and values of Baptist Health.

Description:

  • Answer and route incoming calls professionally and provide accurate information to callers.
  • Receive, document, and route messages to providers and staff, ensuring timely follow-up.
  • Respond to and coordinate emergency codes, alarms, and overhead paging activities.
  • Operate switchboard, communication, and information systems while managing multiple tasks.
  • Process and route work orders and service requests accurately and efficiently.
  • Maintain knowledge of emergency procedures, safety protocols, and compliance requirements.
  • Support Baptist Health's mission, values, culture of safety, and customer service standards.
  • Complete required training and adhere to organizational policies and regulatory requirements.

Requirements:

  • High School Diploma or GED required.
  • No prior experience required; one year of related switchboard, customer service, or communications experience preferred.
  • PBX/switchboard operation training preferred.
  • Typing and general office/computer training preferred.
  • Basic computer skills required.
  • No licensure, certification, registration, or life support certification required.

Benefits: PRN (As Needed)

  • Preventive Plan
  • Retirement Plans

• Flimp Decisions - Flimp Decisions will help you pick the best value plan option given your expected medical needs. The proprietary algorithm provides a personalized financial analysis and recommendation, considering both premium and expected out-of-pocket cost (copays, etc.), as well as other important plan features.

  • Flimp Decisions - Flimp Decisions will help you pick the best value plan option given your expected medical needs. The proprietary algorithm provides a personalized financial analysis and recommendation, considering both premium and expected out-of-pocket cost (copays, etc.), as well as other important plan features.

Baptist Health is an Equal Employment Opportunity employer.

From BHS Baptist Healthcare System's careers page (Workday), checked 29 Oct 2026.

How to apply

  1. Select Apply on bhs.wd1.myworkdayjobs.com. It opens BHS Baptist Healthcare System's own application form in a new tab, run on Workday.
  2. Fill in the form and upload your résumé there. Jobiwork never sees your application.
  3. BHS Baptist Healthcare System will reply to you directly. No real employer asks you for money to apply.

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