Program Delivery Manager
- Location
- Hyderabad, Telangana, India
- Work mode
- On-site
- Employment type
- Full-time
About the job
ABOUT US:
As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.
With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.
Find out more about life at Alter Domus at careers.alterdomus.com
Your responsibilities:
We are seeking an experienced and driven PMO COORDINATOR and Continuous Improvement Analyst (Manager) for our BILLING CENTRALIZATION PROGRAM tasked with centralizing and transforming the billing function across all business units. The centralization program aims for enterprise-wide billing standardization and centralisation currently sitting withing the business. The role will play a key part in managing this transition and post stabilization. During Coordinate program; execution across all waves ensuring on-time, on-budget delivery with risk mitigation. Track milestones, manage dependencies, facilitate stage-gate reviews, and provide transparent reporting to executive stakeholders.
Program Planning & Tracking (35%)
- Manage external PMO support
- Maintain integrated program plan tracking all wave activities, milestones, and dependencies
- Monitor progress against baseline timeline (22 months, 3 waves)
- Update weekly status reports
- Coordinate cross-wave dependencies (e.g., Wave 2 hiring during Wave 1 stabilization)
- Manage program budget tracking actual spend vs. approved investment
Risk & Issue Management (25%)
- Maintain RAID log (Risks, Assumptions, Issues, Dependencies)
- Facilitate weekly risk review sessions with BMT Head and key stakeholders
- Escalate critical risks to CFO and Steering Committee
- Track mitigation action completion and effectiveness
- Monitor constraint metrics (SLA, NPS, escalations) for automated triggers
Stage-Gate Facilitation (20%)
- Prepare stage-gate review materials (business case refresh, benefits realization, lessons learned)
- Coordinate Stage-Gate 1 (Month 6 post-Wave 1), Stage-Gate 2 (Month 6 post-Wave 2), Stage-Gate 3 (program close)
- Facilitate GO/NO-GO decision-making with evidence-based recommendations
- Document decisions and action items from governance forums
Stakeholder Communication (15%)
- Coordinate monthly Steering Committee meetings (CFO, LoB Leaders, BMT Head)
- Prepare executive dashboards and presentations for CEO/Board updates
- Interface with LoB and Transformation Office on alignment
- Maintain stakeholder communication calendar and distribution lists
Lessons Learned & Knowledge Transfer (5%)
- Capture lessons learned after each wave (what worked, what didn't, why)
- Document best practices for future transformation initiatives
- Support knowledge transfer to BAU team as program closes
Post-Stabilization : Drive operational excellence through continuous improvement initiatives, performance benchmarking, and automation opportunities. Monitor KPIs, identify optimization areas, and lead projects enhancing efficiency, quality, and cost-effectiveness.
Key Responsibilities (BAU Phase):
Performance Monitoring & Analysis (30%)
- Monitor KPI trends (cycle time, error rates, cost per invoice, utilization)
- Conduct monthly variance analysis vs. targets and prior periods
- Benchmark BMT performance against industry standards
- Prepare quarterly business reviews with insights and recommendations
<p style='margin: 0in; line-h
From Alter Domus India's careers page (Company careers page), checked 30 Oct 2026.
How to apply
- Select Apply on alterdomus.com. It opens Alter Domus India's own application form in a new tab, run on Company careers page.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Alter Domus India will reply to you directly. No real employer asks you for money to apply.
Posted 21 Oct 2026 · checked 30 Oct 2026 · Report this job