IT Support Specialist
- Location
- Bangalore, Karnataka, India
- Work mode
- On-site
- Employment type
- Full-time
About the job
Serve as the first point of contact for support requests via the Service Portal and phone. Clarify, screen, and resolve user-reported issues. Maintain and update support documentation and knowledge base articles. Provide 2nd level support for a wide range of business-critical applications. Liaise with internal product teams and external vendors to coordinate issue resolution. Requirements Experience with ITSM tools and support processes. Excellent communication skills in English—both spoken and written. A knack for explaining technical issues in a clear, user-friendly way. Awareness of cybersecurity principles and best practices. The ability to stay calm under pressure and prioritize tasks effectively. A self-driven and accountable approach to work. Flexibility to adapt in a dynamic, fast-paced environment.
From Talentfleet Solutions's careers page (Zoho Recruit), checked 29 Oct 2026.
How to apply
- Select Apply on talentfleet.in. It opens Talentfleet Solutions's own application form in a new tab, run on Zoho Recruit.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Talentfleet Solutions will reply to you directly. No real employer asks you for money to apply.
Posted 19 Oct 2026 · checked 29 Oct 2026 · Report this job
