Patient Service Rep - Moore
- Location
- Mercy Oklahoma Clinics
- Work mode
- On-site
- Employment type
- Full-time
About the job
Find your calling at Mercy!
Position Details:
Patient Service Rep (Non-Exempt) Mercy Clinic Primary Care - Moore Full-time, 40 hours per week Monday-Friday 8am-5pm
The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.
- Greets patients and verifies their identity in a prompt, courteous and professional manner.
- Performs general clerical duties: answers phones, Epic chart creation, processes mail as appropriate. Performs scanning, manages RightFax, makes copies.
- Performs all necessary check-in, check-out, and appointment scheduling activities.
- Demonstrates appropriate knowledge and general maintenance of clinic’s equipment. This may include but not be limited to computer, scanner, credit card machine, copier/fax machine, calculator, and postage or fax machine.
- Reviews departmental communications in a timely manner, participates in meetings and suggests improvements in work.
- Supports and implements new changes in EPIC or workflows.
- Provides for a safe and clean environment in reception area and waiting room following Infection Control Guidelines.
- Maintains EHR and chart accuracy.
Qualifications: Education: High school diploma or equivalent required. Experience: None required. One year of applicable medical office experience preferred.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
From MHM Support Services's careers page (Workday), checked 30 Oct 2026.
How to apply
- Select Apply on mercy.wd1.myworkdayjobs.com. It opens MHM Support Services's own application form in a new tab, run on Workday.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- MHM Support Services will reply to you directly. No real employer asks you for money to apply.
Posted 26 Oct 2026 · checked 30 Oct 2026 · Report this job