Sr. Business Solutions & Operational Technology Specialist - SC
- Location
- Pendleton, SC, US
- Work mode
- On-site
- Employment type
- Full-time
About the job
Requisition ID: 67503
Title: Sr. Business Solutions & Operational Technology Specialist - SC
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is seeking a highly motivated and technically capable professional to join our Technical Operations organization as a Senior Business Solutions & Operational Technology Specialist on our Pendleton, SC manufacturing campus. This role serves as a trusted advisor to Manufacturing, Engineering, Facilities, Logistics, and other operational teams, partnering with business leaders to identify opportunities that improve performance, reliability, quality, and efficiency. The position provides dedicated technical leadership and execution support to develop and implement solutions that operational teams may not have the time or specialized expertise to pursue independently, ensuring valuable ideas are driven from ideation to implementation.
We are looking for an individual who can seamlessly bridge the gap between business operations and manufacturing technology, with a demonstrated ability to transform raw operational and manufacturing data into actionable intelligence. The ideal candidate understands that technology is not always the answer, but when it is, possesses the experience, judgment, and technical expertise to identify, design, and deliver the right solution.
Success in this role requires the ability to work independently while effectively collaborating across multiple functional areas. The individual must be comfortable managing competing priorities, adapting to changing business needs, and delivering solutions that support operational excellence across Manufacturing, Engineering, Facilities, Logistics, and Supply Chain.
This position will play a critical role in supporting and advancing Arthrex's operational technology landscape while helping shape the future vision for operational data, analytics, automation, digital manufacturing, and business process optimization capabilities. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.
Main Objective:
Business Analysts within Technical Operations serve as trusted business relationship managers for operations. Partnering with internal and external teams to drive process improvements and deliver products, services, and digital solutions that create measurable business value. Through a people, process, and technology approach, they bridge stakeholders to solve problems and accelerate operational outcomes.
Essential Duties and Responsibilities:
- Serve in a business relationship management role for operation functions, building trusted partnerships and aligning business initiatives with strategic priorities.
- Proactively uncover and implement opportunities to enhance productivity, quality, compliance, visibility, and operational effectiveness. Evaluate people, process, and technology workflows to identify and implement opportunities that improve efficiency, effectiveness, and digital adoption.
- Collaborate with business units and supporting functions to translate business needs into scalable, sustainable solutions.
- Build collaborative relationships with stakeholders and with external vendors to achieve business goals.
- Develop a strong understanding of assigned business areas and processes to translate operational needs into effective solution recommendations and high-quality requirements.
- Identify, evaluate, and recommend digital capabilities, products, services, and process improvements that enhance SQDC.
- Align customers on requirements and priorities, escalating conflicts as needed.
- Support change management activities including stakeholder engagement, communication, training, adoption, and value realization.
- Leverage process mapping techniques to drive visibility for improvement and impact of changes.
- Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and test cases.
- Measure and communicate the business impact and value delivered through implemented solutions and continuous improvement initiatives.
- Support the integration of data, analytics, automation, and digital technologies into operations processes to improve decision-making and operational performance.
- Adhere to the Quality System and Change Control Procedures.
Additional Duties & Responsibilities:
- Follow established methodology for the identification and documentation of business requirements.
- Execute change management procedures as required.
- Plan, create, and execute testing duties as determined based on project resource planning.
- Support documentation of As-Is and To-Be process mapping.
- Contribute to solution documentation repositories.
- Support the adoption of solutions through on the floor activities with operations.
- Support data collection and testing activities.
- Support projects and/or project activities under direct support
- Contribute to the development of roadmaps.
- Lead projects with limited scope.
- Create functional design and other documents as they pertain to driving solution delivery for business units.
- Engage with business units directly to document processes and process improvement proposals.
- Provide operation system guidance to operation teams through familiarity of Technical Operations portfolio.
- Develop road maps for assigned areas.
- Support and provide professional guidance to junior level analysts.
• Manage process improvements and large projects to achieve business goals and objectives.
- Manage process improvements and large projects to achieve business goals and objectives.
From Arthrex Software Engineering's careers page (Company careers page), checked 29 Oct 2026.
How to apply
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Posted 24 Oct 2026 · checked 29 Oct 2026 · Report this job