Platform Engineer I
- Location
- Bengaluru, Karnataka, IN
- Work mode
- On-site
- Employment type
- Full-time
About the job
As part of the OCC, you'll play an active role in Major Incident Management, partnering with engineering teams to diagnose and restore production services during critical incidents. Outside of incident response, you'll build dashboards, improve monitoring, develop automation, analyse operational data, and engineer intelligent tooling that continuously improves platform reliability. This role provides exceptional exposure to large-scale distributed systems, cloud infrastructure, Kubernetes, CI/CD, observability platforms, automation, AI-assisted software development, and production engineering. If you're naturally curious, enjoy solving complex technical problems, and want to accelerate your engineering career, we'd love to hear from you Responsibilities: Major Incident Response & Production Operations
- Participate in the 24×7 on-call rotation supporting BHN's production platforms.
- Monitor prohealth using modern observability platforms.
- Lead or support Majoduction r Incident bridges, coordinating technical teams during high-severity production incidents.
- Perform technical triage, identify probable causes, and drive rapid service restoration.
- Communicate clearly with engineers, leadership, and business stakeholders throughout incidents.
- Lead post-incident reviews focused on learning and continuous improvement.
• Identify recurring operational pain points and engineer permanent solutions.
- Identify recurring operational pain points and engineer permanent solutions.
- Develop automation that reduces manual operational effort.
- Build internal engineering tools that improve developer productivity and platform reliability.
- Create dashboards, alerts, health scores, and operational insights.
- Improve CI/CD pipelines and deployment safety.
- Automate operational workflows and repetitive tasks.
- Build self-service capabilities for engineering teams.
- Develop auto-remediation and self-healing capabilities.
• Continuously improve platform reliability through engineering rather than manual intervention.
- Continuously improve platform reliability through engineering rather than manual intervention.
- Design alerts that detect customer-impacting issues early while minimising alert fatigue.
- Improve platform visibility through metrics, logs, traces, and dashboards.
- Analyse production behaviour to identify reliability improvements.
- Develop operational KPIs and engineering health metrics.
- Define and measure Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
• Use operational data to drive engineering decisions and improve platform resilience.
- Use operational data to drive engineering decisions and improve platform resilience.
- Use AI-assisted software development tools to improve engineering productivity.
- Develop AI-powered incident summarisation and communication capabilities.
- Build intelligent root cause analysis and diagnostic tooling.
- Create operational copilots and engineering assistants.
- Enhance alerts with contextual intelligence.
- Automate diagnostics and operational workflows.
- Build AI-driven orchestration and auto-remediation capabilities.
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From Students Circles India's careers page (Company careers page), checked 29 Oct 2026.
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Posted 27 Oct 2026 · checked 29 Oct 2026 · Report this job