Senior Director of Project Management Office (PMO)

Job Description DISCLAIMER: Only candidates with permanent Civil Service status in the Computer Systems Manager title, those reachable on the Computer Systems Manager list, or those serving in a comparable civil service title can be considered for this position.

THE AGENCY The Department of City Planning (DCP) plans for the future of New York City, working to create thriving and dynamic neighborhoods with access to housing and jobs, resilient infrastructure, and a vibrant public realm. The Department engages communities to develop inclusive plans, expands housing access and economic opportunity, and plans for long-term sustainability.

DCP supports the City Planning Commission in its annual review of hundreds of land use applications. The Department also advises on citywide strategic and capital planning, analyzes data, conducts policy analysis, and creates open data and civic engagement tools.

The Department of City Planning offers staff meaningful opportunities to help shape the future of New York City and address some of its most pressing challenges. The Department values public service, collaboration, and creativity, and supports professional development. Learn more about DCP at www.nyc.gov/planning.

THE DIVISION Information Technology Division’s (ITD) vision is to become a dynamic and vibrant technology delivery organization of the New York City government that leads business transformations and technology innovations to enable citizen-centric smart urban planning, while promoting a culture of collaboration, talent development, and equity. ITD is responsible for developing technology solutions to support agency needs and citywide asks, including City Charter mandates, grant funding requirements, and citywide geospatial services, and maintaining systems infrastructure and endpoint assets, to optimize operational efficiency, promote innovation, and collaborate with other city agencies to enhance service accessibility to citizens. The division provides necessary computing infrastructure and productivity-enhancing technology tools in a hybrid mode (on premise and in the cloud), to support DCP’s interdisciplinary staff across five boroughs, including planners, urban designers, project managers, and executive management. The division is comprised of experienced and talented software engineers, geographic specialists, service engineers, and technology leaders who specialize in managing system infrastructure, cyber security, geospatial data engineering, application services, and portfolio management.

THE ROLE ITD is seeking a PMP-certified Senior Director of Project Management Office (PMO) to lead and govern project, program, and portfolio management functions across ITD's software application development teams. Reporting to the Chief Information Officer (CIO), the Senior Director of PMO will work in close collaboration with the Senior Director of Enterprise Application Services and other ITD Directors to align delivery standards, application lifecycle management (ALM) practices, and organizational capacity toward DCP's strategic goals. This is a senior leadership role requiring a blend of technical acumen in software application development, deep expertise in project and portfolio management disciplines, and proven people management capabilities. The ideal candidate is an experienced PMO leader who can establish and mature governance frameworks, champion Agile and Scrum practices, manage complex vendor and procurement relationships, and provide executive-level visibility into IT portfolio health.

ITD is at the forefront of shaping the city's future, building the digital infrastructure that powers land use review, neighborhood and urban planning, and community development decisions affecting millions of New Yorkers every day. The Senior Director of the Project Management Office will play a pivotal leadership role in driving the successful delivery of transformative technology initiatives across the agency, and is instrumental for the agency to rebuild a mission-driven team modernizing a dynamic application portfolio of critical systems like Geosupport, geospatial services, and new digital capabilities to enable and expedite reforms to deliver affordable housing.

Under general direction, with wide latitude for the exercise of independent judgment, the responsibilities of the Senior Director of PMO include, but are not limited to, the following:

Qualifications 1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.

In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.