Parts Counterperson - Lexus of Birmingham
- Location
- Birmingham, AL, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Company Description The Parts Counterperson provides exceptional service at the parts counter, assisting customers with inquiries, processing orders, and ensuring the seamless flow of parts to our service technicians. Your role will involve maintaining optimal inventory levels, collaborating with vendors, and staying informed about the latest automotive advancements. Annual Pay Range: $45,000 - $60,000
Job Description The Parts Counterperson is responsible for picking up and delivering parts and for the carrying out of those jobs and/or assignments set forth by the department manager. This person will administer internal procedures and reports.
- Provide outstanding customer service by assisting customers at the parts counter, addressing inquiries, and offering expert advice on parts selection.
- Handle phone inquiries and provide information on parts availability, pricing, and compatibility.
- Efficiently and accurately process parts orders, ensuring timely delivery to customers and service technicians.
- Collaborate with vendors and maintain accurate records of incoming and outgoing parts shipments.
- Monitor and maintain adequate levels of inventory to meet customer demand.
- Conduct regular stock checks, reconcile discrepancies, and update inventory records in the dealership's system.
- Utilize technical knowledge to assist customers and service technicians in identifying the correct parts for repairs and maintenance.
- Stay informed about new products and advancements in automotive parts to provide up-to-date information.
- Handle cash and process payments accurately, providing customers with receipts for transactions.
- Collaborate with the service and sales departments to ensure seamless communication and coordination of parts orders.
Qualifications
- 1+ years of experience in automotive dealership parts department.
- Strong customer service skills with the ability to build rapport and provide excellent assistance.
- Knowledge of automotive parts and their applications.
- Familiarity with inventory management systems and basic computer skills.
- Detail-oriented with excellent organizational and multitasking abilities.
- Must be authorized to work in the USA
- Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.
Additional Information Schedule:
• FULL TIME
- FULL TIME
- 5 days a week / 2 days off
- Weekend availability required
• Medical, dental, vision insurance
- Medical, dental, vision insurance
- 401k plan with company match
- Paid Time Off accrual
- Closed for Thanksgiving day and Christmas day
- Employee discounts on purchasing and leasing cars
- Opportunities for career advancement within a Fortune 500 company
From Sonic Automotive's careers page (SmartRecruiters), checked 30 Oct 2026.
How to apply
- Select Apply on sonicautomotive.com. It opens Sonic Automotive's own application form in a new tab, run on SmartRecruiters.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Sonic Automotive will reply to you directly. No real employer asks you for money to apply.
Posted 7 Oct 2026 · checked 30 Oct 2026 · Report this job