Entry Level Customer Service Assistant
- Location
- Atlanta, GA, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Company Description Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.
Job Description Position Overview We are seeking a motivated and friendly Entry Level Customer Service Assistant to join our dynamic team. This position is perfect for individuals who are passionate about providing exceptional customer experiences and are eager to develop their career in customer service. As an Entry Level Customer Service Assistant, you will be the first point of contact for our valued customers, assisting with inquiries, resolving issues, and ensuring customer satisfaction. Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Assist customers in resolving product or service issues efficiently and effectively.
- Provide detailed information about products, services, and policies to customers.
- Document customer interactions and maintain accurate records in the company database.
- Collaborate with other departments to ensure customer concerns are addressed promptly.
Qualifications Requirements
- High school diploma or equivalent qualification.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to remain calm and professional in challenging situations.
- Basic computer skills and familiarity with customer service software are a plus.
Additional Information
- Competitive salary package
- Opportunities for professional growth and career advancement
- Collaborative and innovative work environment
- Skill development through hands-on experience and mentorship
- Exposure to diverse projects and industry-leading clients
From Alphabe Insight Inc's careers page (SmartRecruiters), checked 29 Oct 2026.
How to apply
- Select Apply on jobs.smartrecruiters.com. It opens Alphabe Insight Inc's own application form in a new tab, run on SmartRecruiters.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Alphabe Insight Inc will reply to you directly. No real employer asks you for money to apply.
Posted 27 Oct 2026 · checked 29 Oct 2026 · Report this job