Medical Assistant / MA

Reno Orthopedic Center wants you to join the team as a Medical Assistant ! Interested in applying to PA or APRN school and need healthcare experience to strengthen your application? We are willing to train motivated candidates as Medical Assistants, providing valuable hands-on clinical experience while supporting your future career goals. We are seeking an enthusiastic and dedicated team member to play a vital role in assisting the physician with patient care, while also managing treatment-related duties, organizational responsibilities, and communication tasks to ensure smooth and efficient healthcare delivery at our Main 555 N Arlington Ave location.

Who are we? At Reno Orthopedic Center (ROC), every action is driven by our employee expectations:

If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC.

What sets us apart? Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand — and every team member’s voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We’ve been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we’re still growing!

What would you do in this role?

• Prepare for patient appointments by reviewing and updating patient records prior to appointment including checking for updates, recent tests, lab results, x-ray films, and correspondence; • Communicate with patient to greet and guide them to their room, prepare them for physician’s visit and keep them updated on the status of their visit; • Conduct initial medical screening, blood pressure, and basic medical history and accurately document in patient’s electronic medical record; • Complete all Meaningful Use and PQRS measures on forms according to clinic standards; • Assist the physician with all treatment procedures; • Prepare for injections utilizing sterile techniques and BBP protocols; • Draw medications for injections; • Complete physician orders, arrange and schedule tests, authorization tasks and other tasks as required; • Enter proper diagnosis and office visit level per physician’s orders to accurately code patient’s account; • Maintain and clean patient exam rooms between patients to ensure patients' comfort and safety according to clinic protocols and in compliance with infection control standards; • Address and resolve patient messages and/or phone calls promptly and document conversation in patient’s electronic medical record; • Authorize prescription refills as directed by the physician and in accordance with regulatory requirements and ROC protocols. Requirements Certifications/Education

• HIPAA and OSHA regulations/procedures; • Customer service principles and practices. Benefits At Reno Orthopedic Center (ROC) , we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued.

Why choose ROC? Full-time benefits include:

Come build your career with a team that’s committed to innovation, community, and compassion in orthopedic care. Whether you’re a seasoned specialist or just starting your journey, you’ll find purpose, impact, and growth at Reno Orthopedic Center .