Assistant -Office Operations - Family Practice
- Location
- Novi, MI, United States
- Work mode
- On-site
- Employment type
- Full-time
About the job
Company Description At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.
Job Description Assistant -Office Operations Department Family Medicine - Outpatient Clinic Providence Park Hospital: Novi 47601 Grand River Avenue Novi MI 48374-1233 Work Schedule Full-Time (40 Hours Per Week) Day Shift, Monday - Friday, 1 Late Evening
GENERAL SUMMARY: Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Responsibilities:
- Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
- Verifies and enters demographic information.
- Obtains and verifies insurance authorizations/precertification.
- Completes medical record release requests and schedules/confirms patient appointments.
- Enters, reviews and submits charges for patient procedures and services daily.
- Collects co-payments and reconciles all daily reports and deposits for accuracy.
- Provides general office and clerical support to assigned area.
Qualifications Education:
• High School diploma equivalency
- High School diploma equivalency
- OR 1 year of applicable cumulative job specific experience required.
From Henry Ford Health's careers page (SmartRecruiters), checked 28 Oct 2026.
How to apply
- Select Apply on jobs.smartrecruiters.com. It opens Henry Ford Health's own application form in a new tab, run on SmartRecruiters.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Henry Ford Health will reply to you directly. No real employer asks you for money to apply.
Posted 27 Oct 2026 · checked 28 Oct 2026 · Report this job